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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast friendly service, and a clean carpet
Excellent service and I’m happy about having fresh smelling carpet! I’m very pleased.
Techs are quick professional and very customer focused
They came out quickly and did a fantastic job. My only complaint was I wanted my hardwood floors done and they only have one machine and it was on a different truck.
Technician was very knowledgeable
My carpeting was cleaned quickly and dried within a few hours. It looked almost brand new.
Although I do love Zerorez over their competitors, It was Ammon Bennion that brought Zerorez over the top for me. He did an excellent job and this was probably only the second time he did my house over the years and I have been using Zerorez since they had come to town. I wasn't as impressed with other techs as I have been with him.
AWESOMENESS
Dale did an amazing job cleaning my carpet that I thought was going to need replacement. He was professional, hard working and a pleasure to deal with. Thanks so much for saving my carpet.
we liked the professionalism of your personnel, his ability not only to listen but also to hear and understand what we wanted. he did an excellent job and we were very satisfied.
Prompt, polite technicians, speedy service.
Very professional, on time, friendly and fast.
We manage investment properties and had one of our properties cleaned for the first time using Zerorez. We had heard good things and wanted to give them a try. Our tenant as well as ourselves thought they did a fantastic job. We will definitely use them for future cleanings.
Careful and clean entrance to the home. Explanation of all that was being done. Courtesy and professional technician.
Products used. The quick drying period.
Great job
Everything prompt, true to quoted price
The guys did a great job! The only thing was the pet urine control in my master bedroom still has a slight odor which I'm guessing will not come out even with the chemical they used. I was so hoping they could get it smelling better! But overall, the guys were very professional and left our house clean after they were finished. I loved the corner bumpers they used to protect our walks from being damaged by the hose. Thank you!!
The representative was on time and explained the process clearly and the proceeded to complete the job in a timely manner.
Quick response and great results
Very Friendly, efficient staff. They take pride in their work.
Have used Zerorez several times. Always happy with the results. Ricco is awesome and very professional.
Darius was very courteous and professional, and my carpet looks great!
Customer Service was great. Everyone I interacted with was knowledgeable and friendly. I’ll use them again!
Professional, quick drying, great results and fabulous customer service.
Cleaning
We like the service and the technician you sent yesterday (Michael).
The guy who came was very nice and professional, explained everything in detail, and I was pleasantly surprised that even our heavily soiled areas on an older carpet came cleaner than I expected. Great phone staff, and I had no problems with any part of the process. I would recommend this highly skilled company to anyone. Great job guys.
My carpets always look like new after having them cleaned by Zerorez
Great service as always!
The pleasant smell of your products. It really gives my carpet a fresh clean look. Robert was fast and did a marvelous job. He was so nice. Thank you Robert.