- Phone: 904-891-0631
- Visit Website
based on 28886 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our kitchen grout was grungy looking after 3 years of heavy foot traffic. Most of our main level is tile but only the kitchen area didn’t look like it did 3 years ago when the house was built. I’d heard radio ads about Zerorez for years and decided to give them a try. Got an over the phone estimate (accurate to the penny) and our tech, Reagan (great guy!) arrived on time and worked his magic. Pretreated the tile and grout, used his machine to clean the floor, and set out a few small fans to speed drying. When he was done? Wow! Grout was like new and sealed to prevent further staining. I got an appointment 2 days after I called, an emailed confirmation of price quote, several follow up communications via text and email, and a call from Reagan with his exact arrival time. Zerorez is everything I’d heard it would be. Plan on doing this yearly—very affordable and more important—very effective! Couldn’t be happier and I’ve already recommended Zerorez to 4 people.
Honest, on time, efficient, clean, respectful, great carpet specials!!!
Professional on time service with excellent communication.
you do a good job and carpet is not left slick
The service guy was on time, did a good job and was very nice.
The carpet looks great and service was excellent, however, the grout cleaning was not as good as we expected. There are still areas that are dingy looking and darker than the rest of the grout.
Very professional and speedy my tile cleaning now looks like it was just installed
Really nice technician, did the job quickly and efficiently
This experience was completely different from the previous times I have used Zererez. The technician (Andrew) was very vague about the size of the family room and after walking it off without a measuring device, he insisted it was larger than 250 sq. ft. and had to count it as two rooms. Every other time I have used Zerorez there was never a question about the size of this room and it was always counted as one room. As a result of this, only 3 roms were cleaned rather than 4. As always, it was an attractive offer to buy 3 rooms with protection package and get 4th free. I was very disappointed that the size of this room was never questioned every prior time I have used Zerorez. Before the service I was asked by 2 of my neighbors to let them know how thiings went; I will not be able to recommend Zerorez after this experience. To make things right a credit of 25% of the $199 fee would be appropriate.
Great service and accommodating.
I appreciated that the tech was on time, he was personable, and did a very good job.
very pleased with both technetian as well as result of cleaning. will certainly recommend you to others
Great service!!!
Can't say enough about the great job that your guys did. Kind, courteous and very professional. Carpet looks fantastic.
Efficient and thorough. Very friendly but hard working.
First time using ZeroRez and I'm Thrilled! I'll never go back to traditional carpet cleaning. Carpets look great- cleaned up more than I had imagined they would - and no spongy wetness!
The guy who came out went above and beyond to help us out. He spent time working on tough stains and ended up spending a few hours helping us.
Prompt and thorough cleaning.
prompt arrival, efficient work, pleasant manner.
Technicians are professional and care about customer service.
Great service! I am a satisfied customer.
Very happy with the results.
Love your service
The person that cleaned our carpet was fantastic. I believe his name was Dale??
My experience was amazing and the carpet looks SO GOOD! The landlord "had them cleaned" but after you guys came in I was astonished at how MUCH MORE clean it was. Smelled good and not like we were going to be sick. I will use Zerorez again!!
Everyone is very professional & friendly. The services are far superior to other cleaners. I would recommend to anyone looking for deep clean without harsh chemicals or strong fragrances.
First name removed
Your cleaning solution didn't seem to be as effective as others I have has to do my carpets. I will say that the tech was very nice and very professional.
Very professional and was on time that i was able to go rite to work. Grat job.
No difference in results than others we’ve used in the past. I’m not dissatisfied just not overly impressed.
Once again Michael Noel has amazed me. The grout in our tile looks like it did when we bought our house 21 years ago. Our sun room grout is actually white again. Didn't think that was posslble!