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based on 28887 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great they were very meticulous but the person who took my original call under quoted me which is a big disappointment I did all the work paid for it was very happy with the work but the people on the call service need to do a better job with quotes
They were professional (there were three different men on the job), friendly, and timely but the most amazing part - the job was much more difficult than they had expected. It took them twice as long as they had planned.
With that said - they had to come back a second day to complete the work. Not once did they attempt to change the price or slack-up on the quality of the work.
Both my daughter and I have used Zerorez several times over the years and we will continue to do so.
Thanks - Cliff
Jeff provided excellent service!
The service techs were very professional, friendly. They did an excellent job and the price was reasonable. We have use Zerorez for both our personal and rental properties.
Jaden did a wonderful job and was very patience with us. Thank you!
The representative was polite He explained the process before beginning the cleaning. The tile and grout look much better I am satisfied with the outcome
Our service technician, Matthew. Was wonderful ..explained everything. We have 2 large dogs and they do bring in a lot of dirt and zerorez has been wonderful in getting our carpets and the tile and grout sparkling clean.
On time, made my carpets and grout look wonderful. Very personal tech, patient with my dog!
He did a nice job
Quick, quality work. Reasonably priced and efficient.
Jaden called ahead, and was very pleasant and professional. he had my carpets cleaned in no time, and very thoroughly --I won't wait so long next time to call you. Great service!!
dru hofmann
The young man was very nice and did a good job - pleased with the results. We did not appreciate him having to ask for a tip (not his fault). When we contract for a service we expect the worker will be paid accordingly without a tip.
Excellent workmanship and a good quality service.
I am not allergic to whatever they use to clean the sofa and the carpet. That is a big plus for me. No respiratory reactions at all.
Good customer service and good results on cleaning. Technician was polite and did a great job!
Very clean and always great service!
Quick and pleasant!
Austin was very helpful and attentive.
Very professional. The estimate was right on!! Pleased with the work & the result.
Thank you for making it so easy!
Explained process. Professional.
On time. Excellent job.
Thorough and efficient. Tech (Russell Julian) was friendly, knowledgeable and helpful, made the experience painless.
Technician knowledgeable. No chemical smell. Outstanding noticeable results.
Brad was extremely pleasant and professional. The company quoted too high once they saw the actual job and they were completely upfront and honest and adjusted the price, while keeping me informed. My carpet looks excellent! I am very pleased and will definitely be a repeat customer. Thank you Brad!
The pricing was very reasonable and the service was excellent.
Girard was great. Responsible and efficient.
Very happy with the results tech was very professional.
Absolutely wonderful job. Interaction with the staff cannot be duplicated by another company. Last three times, have only called Zerorez.
Explaining the technology more. Have a bigger screen then a cell phone to show pricing, especially during Covid -19 when I didn’t want to get close.
Tech wasn’t wearing mask.
Piece of dried dog fences left on the carpet that was cleaned and scotch guarded. On another piece Of furniture I asked what a discoloration was and he said “ a stain”. I hoped he would get the stain out or give further explanation.
Hoses disturbed the mulch out front . I had to sweep quite a bit.

Wonderful cleaning!