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based on 26440 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You did a GREAT job on very tough old stains! Very courteous reliable service. Breathe of fresh air.
I love how quickly the carpets dry! They always look great after zero Rez cleans them!!
Fast, efficient, nice, friendly, helpful, informative. Carpets look great, house smells fabulous. Only thing I didn't like is they can't do Oriental rugs...sigh.
Nick was extremely nice and professional. He was so proud of his job and his company.
Your Service Representative Colin was very professional and did an outstanding job!
We had a very competent and informative person, Ben, who did a great job.
Clean, simple, and it works. Very happy with the outcome. The young man that did the work was awesome 👌. Moises was his name I believe.
The tech did an awesome job & explained everything step by step.
Excellent customer service and the carpets were extremely clean and smelled great!
Great service, very friendly service, and good results!
Reagan was knowledgeable and was very efficient in getting all the rooms done in a timely manner.
The service tech Mitch was friendly and provided great service and pointers on how to help maintain my carpets! He also got my dirty couches looking like new!
REAGAN DID A FABULOUS JOB. OUR WHITE CARPET IS WHITE AGAIN!
Nick did superb job, timely and very professional.
No residue! The employees are so nice and knowledgeable!
wonderful
The guy that did the job was great! Actually, every guy that has come out was great and has done excellent work! They company has gone a great job hiring.
i already provided my experience
We had carpet done in November, 2018 and tile and grout cleaning April, 2019. Brad did an excellent job on the grout. We are very happy clients!
Great service ! Showed up on time !
Love how the house smells after and the carpet is always so clean and soft!
EXCEPTIONAL STAIN REMOVAL RESULTS ON OLD, TOUGH STAINS, MAKES CARPET LOOK LIKE NEW AGAIN. TECHNICIANS ARE EFFICIENT, ANSWER QUESTIONS WELL AND ARE FOCUSED THE WHOLE TIME THEY ARE AT YOUR HOME. A BARGAIN COMPARED TO REPLACING CARPET.
Our technician was great.
The carpets look brand new.
He was able to get rid of all of the dirt and stain.
Thank you
Our carpets look great! The employee was professional and very nice
The tech broke a pet gate and No compensation was given for the pet gate. Also, he told me in one of my rooms it was a traffic pattern and he could not clean it any better. After he left I used a little green machine and got every bit of the dirt up. I have photos. He told me when the tile grout dried it would look significantly better. I don’t feel like it did after drying. I know it would not look new, but it looks same in traffic patterns.
In a bedroom, around corner of doorway tech says, no matter how much vacuuming everyone gets this dirt line and it will not come clean after time. Again, I got it clean with green machine. No effort made. Also white dribble spits on my wood floors after he left. Chemical not wiped up. Tech made too many excuses.
I feel like your process is cleaner and dries faster.
The technicians are so respectful and friendly! The service is outstanding!
The service is great. Arrive on time. Explain what they are going to do. Went extra steps to get the carpet looking like brand new. The people are professional and helpful.
thorough services, no mess left behind, just clean floors!
Tech did an excellent job, carpeting looks great. Tech was very professional and courteous.