- Phone: 904-891-0631
- Visit Website
26440 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, courteous, professional, and a quality job!
There are several areas where the carpet wasn't cleaned at all in two rooms. You can see where the cleaner was and where it missed.
The other rooms look good.
In addition the driver broke a water line and ran into my ac unit and moved it from its foundation while backing up in the driveway.
It is Saturday night and I cannot do laundry because there is no water going to the machine because it is still turned off due to the break. I was told someone will be out next Friday to fix it but I can't wait that long to do laundry.
The carpets looks great!
green clean and works on tough stains. carpet looks new again.
Make sure your clients know what differentiates your service from the dozens of other services using almost the same equipment. What I want most is better cleaning at a fair price. I wonder what made your service better than lower to similar priced services I've seen advertised? For example, I clearly expressed concerns about the time for the carpet to dry. I wanted better extraction which your technician didn't even address. Clearly not something you offer. I got the standard 4-8 hours depending on your AC. I get all that but I would have paid a premium for deeper cleaning and better extraction. The technician was "pleasant," but mostly silent on any of my concerns about better cleaning/extraction/odor control. By the way, I offered a dream setup, I moved all of my furniture out of a large great room, how easy was that to clean? My carpets were slightly soiled and I have no pets.
Ben provided an excellent service. Fully satisfied.
My chairs look brand new
very pleasant young man - on time - did what was asked of him - no problems - very good service.
I have now had my carpets cleaned by Zerorez twice and each time I have been extremely pleased. The young gentlemen are professional and had very pleasant attitudes. Top notch customer service and mark carpets look AMAZING!
Thorough cleaning and fresh smell
They took the time to protect my walls and furniture with guards.
The technician was professional and polite. The cleaning process was meticulous and well done.
Your technician, Bradley, was excellent. Right on time and then conscientious about the job. I was very impressed.
Very satisfied
Service is amazing! Reagan Francom did an awesome job! I will keep using and recommending zeroez because of his attention to detail and wonderful customer service!
Dale did a great job. Great service! I will use you again.
Professional, on time, great results
Very thoroughly, polite, and clean. Will definitely use them again...
The guys were very nice and very polite . They did a good job.
Thank you to Brad, who did a fantastic job on my 13-year old carpet. He went the extra mile to help me out. The carpet looks really nice.
Great service, friendly customer service and great carpet cleaninig
Zerorez always doesa through job and employees are on time, knowledgeable, and friendly.
Very impressed with our technician, Collin! He was thorough - working on the areas that were stained until they were clean again. He was also professional and explained the protection service well without being pushy.
Very professional, great job on cleaning my carpet and tile. Have used them for over 10 years and always quality results.
Responded quickly and resolved our concerns. Will use again
Got the carpet very clean. Tech was very professional and did a good job.
Mitch and Brian were awesome. Knowledgeable & took the time to answer all questions thoroughly.
Fast, efficient, quality! The best bang for the buck. Technicians are well trained, and top notch.
The high traffic areas really cleaned up nice! Service was on time, professional, and quick.
On time and did excellent work.
I had a great experience with Zerorez. I would definitely use them again and recommend to a friend.