- Phone: 904-891-0631
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based on 26440 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You are prompt, and your staff is courteous, helpful and efficient in your work.
Carpets look brand-new
Andrew did an outstanding job!
It got the job done.
Great price, very professional. Carpets look great!!
Love the online scheduling and estimate feature. The service was effective, prompt and courteous!
The technician Michael was incredibly professional and very knowledgeable. He took the time to explain everything he was doing and every step of the process. I had a black spot in the middle of my living room and he explained clearly what he thought it was and what he might be able to do to help. He even throughly explained the helpfulness of carpet protectant. My carpets are 17 years old and have never looked better, he was even able to remove an old tea spot in my back room. Overall i am extremely happy with Zerorez and the services they provied.
He was on time, very polite, did a very beautiful job. I was very pleased with this company. Thank you very much
Great product - carpet and tile look like new, smell great and feels very clean. Would definitely recommend them to anyone in need of carpet/tile cleaning
My carpet is so much cleaner and soft!
I've tried several companies, when wet the carpets look great but when they dry the spots reappear.....with Zerorez this does not happen. our carpets had puppy stains and now they look new again.
No chemicals
First time customer; concerned at first because our crypton upholstery fabric but the technician really was terrific researching and calling to ensure he knew the fabric components to ensure the correct cleaning method. Great job and customer care! Highly recommend.
Reagan was great! He was professional and personable and he worked hard on some difficult areas. We are very pleased with the service. Thank you.
Ivan did a wonderful job and we can't be more pleased.
great job, very courteous, explained what he was going to do, how he was going to treat the rugs did a great job. very courteous and polite, everything looks great and rugs smell fresh. already had neighbor asked later that day and we highly recommend y'all to them. again thank you Don & Name removed
good service job well done
The carpets look amazing and the rep's were fast and friendly. I also like the easy process of getting a quote, the work scheduled, and done.
My furniture is old (10+ yrs), so not all of the stains came out, but the rep was very nice and did explain all of the stains might not be removed. He did a great job. Thank you!
the rep was friendly and efficient. and the carpet and tile looked very good when he finished.
Customer Service was professional and accommodating to our needs for the service. The tech that showed up to our house was very professional. they took care of the carpet in a timely manner and answer all our question. Definitely good service.
I would greatly appreciate it if someone would call me. I had my carpets cleaned on March 16. When the tech arrived I told him there were a couple spot where my dog had wet on the floor. No pet treatment was done. I called and they scheduled for him to come back out two days ago. He did a "pet treatment" but the odor remains. Prior to him treating the carpet Saturday I asked him if I should show him where the areas are and he said no, he would just do the whole room. I paid $137 the first time and $40 the second time and am no closer to having the issue resolved. Would you please call me at Phone number removed?
This was my first purchase from Zerorez. Our technician, Nick, was prompt, friendly and did a fabulous job. I especially love that I got exactly what I requested when I reserved online and didn't have to go through the hassle of hidden charges or pushy up-selling. Zerorez will be the only place I go for carpet, tile and upholstery cleaning. Ever. Pleased as punch!
Other than the first scheduling never happened due to the person who was supposed come never arrived within the scheduled time frame. The second schedule went good, person did a good job and was prompt.
The did a great job
Service tech was very customer friendly and did a great job. Would highly recommend.
Zerorez was awesome from the moment I called them. They were on time as promised and the technician Nick was awesome and did a great job. My wife and I were very pleased with how our carpet and hardwood floors turned out.
Services excellent
Rico did a great a great job. It smelled great when he finished
Technician was very knowledgable and did a wonderful job with everything. Very happy with the results.
Technician was great! Did a great job. Very thorough. Thanks so much!
I had the pleasure of having Nick as our service tech. & I cant speak highly enough of him! He was very professional, through & he spoke highly of the company. He is proud to work for Zerorez & it shows in how well he does his job. I will highly recommend Zerorez to ll my fried & family!