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26439 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Collin was very thorough in cleaning our company's carpet and tile. Zerorez does an excellent
job. If you have any concerns just ask their technician about them.
Zac was great. He showed up on time, was very neat and clean, he explained everything he was going to do, reviewed pricing. Highly recommend.
Reagan was wonderful - very professional, excellent communicator, friendly and did a great job on the carpets and explaining the services he performed.
I was disappointed the tech didn’t show me the spots he couldn’t get out on my sofa. He mentioned it but didn’t identify them and give an explanation like he did on the chair.
The ZeroRez technician Mitch arrived on time and did a thorough job of explaining the process and the outcomes to me before he began.
He did an outstanding job leaving my home feeling like spring had sprung! What a great experience! Communication was exemplary from first contact to finish! Thank you ZeroRez!! You have a customer for life!
Brad was professional and provided great customer service. My carpet looks amazing and smells great.
Loved the efficiently, friendliness, and consideration from the tech. The results were great and the house smells great!
The end result is beyond my expectations.
Brad was technician did a great job. He explained every step that he was doing in terms we could understand. Was very professional and courteous. I would recommend Zerorez to anyone who needs carpet and upholstery cleaned.
Very reliable prompt and professional. The young man doing our cleaning was very knowledgeable and professional and through with the cleaning. He left nothing undone
Thank you very much. Great service, on time, and knowledgeable.
My floors look so good!!
My carpet always looks great !! I had them clean our entry hall and laundry room that has tile as well , beautiful job!
The gentle yet very effective cleaning process keeps my carpets fresh and protects them in the long run. And the staff is always exceedingly pleasant and professional.
The gentleman who came was fantastic and did a great job. He was able to get out a stain at the top of my stairs that I didn't think would go anywhere. He talked out the cleaning and explained what all he was going to do.
Best all around service & technicians!
Friendly, quick service times
Quality work
My carpet and tile turned out so great. The technician was prompt, professional and knowledgeable.
Quality of cleaning is excellent. But the drying time was much longer than advertised. I expected in the 6-8 hour range but it took about 24+ hours to actually dry.
Excellent product and thorough carpet cleaning.
We were/are very impressed with the work performed by Gerard. He was very good at explaining everything he was doing and the reason for it. Based on some results we have had from other companies in the past we were worried that we might see the same this time....but how wrong we were. Again, we are very impressed with the results of both the carpet and the tile and grout cleaning. We will be sure to use Zerorez in the future for our needs and we will ask for Gerard.
Thanks
Kevin did a great job!
Moses was an absolute pleasure to work with! He was very knowledgeable and very professional as well as extremely kind!
My carpet looks so clean and the technician removed some bad stains.
Arrives on time- very professional
Friendly, knowledgeable technicians who treat your home with care. Carpets look and smell terrific!
Mad carpet look new
Friendly service, rugs look and smell great
The customer service was outstanding. The technician was well dressed, covered his shoes and was extremely knowledgeable. He explained the process in detail, and talked with us about expected results for stains and for the tile. He was very efficient, and professional.
The results were better than both he and we anticipated. Mitch is a super employee and if I owned the business, I would be proud to have him work for me.