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based on 29711 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wonderful service and impressive results!
Zerorez people are professionals and the work they do is outstanding. Their cleaning techniques are amazing and my carpet looks great!
I was pleasantly surprised how the pet stains were removed!
Fast, efficient service!
Efficient process, always courteous, no residue left behind.
Excellent service. Very professional
Great company!
There is a reason why I continue to use Zerorez.
Fantastic customer service is the biggest reason.
Quality of workmanship, professional associates and attractive pricing.
Keep up the good work!
We have used Zerorez previously, and your Company and technician has done a fantastic job.
For this service, James was prompt, pleasant, and quite helpful with the carpet cleaning.
He did a terrific job and the carpet appearance exceeded my expectations.
Since I had to leave before the work was completed, James called me to let me know he
had finished the cleaning and he was able to get some stains out that were embedded in
the carpet .
Thank You,
James and Zerorez [ zerorez- spelled backwards ]
Fast, professional and very neat job., good man.
I love that there are NO chemicals, just oxygenated water. Your staff are extremely Respectful and Professional. Thank you.
Very professional and considerate and well-trained in their profession
I am seeing what’s patched all over place
Looks like chemical sprayed was not extracted and now carpet looks worse than before.
He got in and out without incident. Like the corner protecters, have not seen those b4.
Always on time and flexible when they can be on short notice. I have used Zerorez for many years. In the real estate business, we develop our "go to" service providers that we can depend on... Zerorez is one of mine!
The tech was professional, timely, and thorough! I have used ZeroRez before and I trust your company and service.
Results
Natural, non toxic and fragrance-free ingredients. Great service and timely technicians.
Technician did a good job
Great customer service and a perfect job every time. Very thorough and easy to get on the schedule. Great job Zerorez!
Great service and product, the worker was on time and caring in his job, the quality of the product was outstanding.
On time, friendly, right to work.
Good job.
I like the chemical free products you use. I appreciated how the technician explained things clearly to me. I appreciate the discounts you offer the customers
Always a great experience
Very happy with how the carpet feels and the house smells so clean!
Fantastic job, carpet looks like NEW
Seen in our neighborhood
Your serviceman was prompt, courteous and thorough. One question - My wall to wall carpet had been nice and snug with no wrinkles. Now I have some! Will they go away over time? Please respond! Thanks, Art Last name removed Email address removed
Thanks so much for talking with me this morning! I'm so glad the wrinkles went away with the drying process and the carpet looks great. We're looking forward to working with you again! Have a great day!
The carpets don't look much better than before. There is snake like streaking in the hall way and living room where the technician sprayed whatever chemical he used before cleaning. I realize the carpet is old, but it has been cleaned before with much better results.
Always courteous and an excellent job.

The dog treatment worked about 80% of the way. Still a mild pet odor in the room. Also room stayed damp about twice as long as the tech advised. There was an area that was decently we still and I tried to use my own extractor and the water that came up was pretty dirty. I imagine if I redid the flors, there would still be a decent amount of brown water come up. The tech was extremely friendly and professional though and was in and out in a decent timeframe.