- Phone: 904-891-0631
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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's my 2nd or 3rd time. They do a beautiful job on my 12 yr. old carpets. They are always on time, and VERY respectful of my home. They use towels on the tile floor, booties, wall corner protectors, and more.
I am considering moving to AZ, and looked to make sure there is one in Phoenix. Good, there is. Use them, and you too will rave about them.
You guys were great, again! Thank you
Showed up on time, did the job with no issues
I am so pleased with their service! They were very knowledgeable and professional. These folks really know what they are doing!
Very happy with our experience. From scheduling through carpet cleaning, we are very satisfied and will definitely use Zerorez in the future.
Quality of work
The carpet did not come anywhere close to clean. Landlord had to have it recleaned at my expense and you refused to refund me the money for the subpar cleaning I received. I could not get the reset I’ve because it was a move out clean so a refund would have been satisfactory however did not happen. I sent in pictures and everything but it’s ok I will be doing my reviews on all platforms regarding the dissatisfactory services I received. The technician was nice but the carpet was not clean.
Very Fast, clean, no toxic residue
Jeff, my technician, called ahead of appt. was right on time, had a mask, footies, and I have never had such superb service. This is my 10th move and furniture had been in storage.
It all looks brand new. I will definitely use Zerorez again.
Thank you
We always recommend you to people for their carpets.
Prompt and courteous service. Job performed to expectations
Have two men teams that can move furniture- Kevin was great and helped a little
My carpets aren't sipping wet , dry quickly and are really clean. Techs are super nice, always on time and are in a d out quickly. They don't pressure you to buy additional services, price is as quoted.
On time and everything looks fantastic
I like that it was fast and no residue left
Products are great and clean well. . Dale was professional and paid attention to all details. He was very accommodating and helpful.
Very clean and dries quickly
Top quality equipment and warm and friendly staff. Professionalism was conducted from start(setting up of the appointment) down to the cleaning of the carpet.
Even with the special 25% discount my cost was higher than the last two previous times. I did however at a whopping five carpet to be cleaned. I was charged for another room
Very professional and polite representatives. They even provided me with a 15 minute arrival window and arrived promptly as promised.
Came on time and did a great job!
I was disappointed in how well the cleaning worked. Some of it looks much better but there are still places, especially on the edges of the cushions, that still look dirty.
Prompt, clean and did a great job at a reasonable price.
Products and people Clean well
the service was great
Carpet has a smell of dog and light chemical smell (no pleasant smell) edge doesn’t look very clean either :(
Very communicative and accommodating. The cleaning service itself was very easy and streamline. The tech was very nice and informative. Our carpets look great!
There are several spots still in my grout. By the front door it looks like it wasn't even cleaned. I had to move my coffee table, which is very light, and grout wasn't cleaned under it. I was told that small things like coffee tables and end tables would be slid to get all grout. I also asked about moving the couch and loveseat. The tech said he would put these plastic sliders under the corners to slide, also we told him we would be right out on the back porch and would help. Nothing was moved at all. I paid alot of money and feel like it was a half done job.
The young man that cleaned my tile did a great job. The floors look great!
The technician was excellent. Great attitude and was very professional. Would use again. Thanks