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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Straight forward in Information. Professional staff. Efficient execution.
The carpets came a lot cleaner than I thought they would. Your service tech was professional and very polite. When he finished he had me walk with him and showed me a spot(paint on carpet) he could not remove. Was very impressed with him.
My guy did a great job , very nice and professional..
Great job and technician
My carpet is clean.
I appreciate so much how hard you service man worked yesterday. He was very professional and pleasant!
Great job!
Thank you
No obnoxious odors. Attention to stains very appreciated. Very nice service person
Great service. The technicians are always knowledgeable and helpful.
Cleaning is fantastic
Everything!
Service was great! Both technicians were great and the carpets/rugs look amazing. 10/10 and will be using Zerorez again.
It begins with the customer service staff, my favorite employee is Amy. She went above and beyond to listen, recommend, and encourage me to keep my appointment and gave other suggestions.
I've had professional technicians in the past, but Kevin is by far the best one yet. He showed up on time, was personable, respectful, and dedicated to doing this job.
Technicians are knowledgeable, courteous and want to please.
First time client.......Carpets turned out great.....will use this company again.
The products they used cleaned well and they clean a wide variety of items .
Your protocol to safety during Covid times and the carpet came out clean. Also your attention to details.
Great service!
Very Professional. They explained what they would be doing and why and how long it should take. The only thing I was not happy with was the price quoted via email and on the phone, was $30 less than the amount charged. They did try to explain why, but the quote should be the same as the actual. We did not add anything additional. So someplace there was mis communication. The end result was very good.
Clean and fresh smelling treatments without a perfumey or chemical odor.
Carpets dried fast without a "crunchy after cleaning" feel.
Carpets had a hopeless stained appearance and ZeroRez performed another carpet cleaning miracle on light beige carpeting.
Have used ZeroRez before and will continue to use their services.
Prompt, courteous, professional
Professional (always) the results are what I expect and mostly the Tec's listen to what I want done, never any pressure or up charge.
Thanks for job well done! Bill
They were neat. On time curteous. The job was fine we’ll snd for a fair price.
Always a great job. Love the way the carpets feel after they are cleaned by Zerorez
You do a good job.
Austin done a great job!
Very good service. My carpet looks great!
Quick, convenient, friendly.
You did a great job couldn’t be more pleased. Thanks again
Professional service, respectful and polite
Jeff was on time and called before arriving at our home, He was efficient and neat and pleasant.
Excellent job - carpets & tile look great!