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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thoroughness of the technician
We received great service from Lucas and his partner (I hate that I can’t remember his name). Super friendly, knowledgeable, and respectful of our home. We had our sofa and love seat cleaned and they look and smell brand new again. Thanks guys! We’ll definitely use Zerorez again!
The grout on my tile floors now look amazing.
Effective, friendly, on time
Arrived on time
Excellent results, professional employees,
I liked Gerald and he did a great job!
The tech was extremely professional and polite! He also did a great job on the carpets. We are renting our house and the carpets look better than when we moved in.
Great service, prices explained, friendly, technician on time and explained everything
Wonderful cleaning!
Service was great they were very meticulous but the person who took my original call under quoted me which is a big disappointment I did all the work paid for it was very happy with the work but the people on the call service need to do a better job with quotes
They were professional (there were three different men on the job), friendly, and timely but the most amazing part - the job was much more difficult than they had expected. It took them twice as long as they had planned.
With that said - they had to come back a second day to complete the work. Not once did they attempt to change the price or slack-up on the quality of the work.
Both my daughter and I have used Zerorez several times over the years and we will continue to do so.
Thanks - Cliff
Jeff provided excellent service!
The service techs were very professional, friendly. They did an excellent job and the price was reasonable. We have use Zerorez for both our personal and rental properties.
Jaden did a wonderful job and was very patience with us. Thank you!
The representative was polite He explained the process before beginning the cleaning. The tile and grout look much better I am satisfied with the outcome
Our service technician, Matthew. Was wonderful ..explained everything. We have 2 large dogs and they do bring in a lot of dirt and zerorez has been wonderful in getting our carpets and the tile and grout sparkling clean.
On time, made my carpets and grout look wonderful. Very personal tech, patient with my dog!
He did a nice job
Quick, quality work. Reasonably priced and efficient.
Jaden called ahead, and was very pleasant and professional. he had my carpets cleaned in no time, and very thoroughly --I won't wait so long next time to call you. Great service!!
dru hofmann
The young man was very nice and did a good job - pleased with the results. We did not appreciate him having to ask for a tip (not his fault). When we contract for a service we expect the worker will be paid accordingly without a tip.
Excellent workmanship and a good quality service.
I am not allergic to whatever they use to clean the sofa and the carpet. That is a big plus for me. No respiratory reactions at all.
Good customer service and good results on cleaning. Technician was polite and did a great job!
Very clean and always great service!
Quick and pleasant!
Austin was very helpful and attentive.
Very professional. The estimate was right on!! Pleased with the work & the result.
Thank you for making it so easy!
I asked your technician to make sure to do a great job upon them leaving and I strated looking at the job they did a horrible job thru didn't do under the beds and I asked them to make sure they did also they didn't do beside the walls in any room they where very polite but didn't do the job I paid for yes it was a big job but they said they could do it and do it right well they didn't do it right and I wish I could have seen it before they left because I wouldn't paid for this job they didn't deodorize the place as well and for the price I paid for this job I would expect it to be done right and I am sure you would as well