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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Austin was very polite, friendly, and did amazing on our home! Highly recommend.
Great service...
Very nice job!
I was very pleased that the technician was sent to my home again after I wrote that I was not totally satisfied with his work. He returned and redid several areas and the floor looks much better’
Wow what an amazing experisnes. 2 Thumbs up
Great service man, great service.
The customer service was outstanding! He was very professional and took the time to explain what he was doing and asked me how I thought the cleaning was going and if there was any concern he asked me to come and look to make sure I was okay with the outcome.
Brad Was very detail oriented and explained the process very thoroughly. Great customer service with a very friendly attitude. Looking forward to having him back again when it’s time for another cleaning.
Austin was our technician he was very friendly and polite. We were very pleased with the service and the carpets look great. Austin took pride in his work and it showed.
Have not had a chance to chk job . I’m sure it’s good
Very professional, explained what they were doing and asked me during the process if I had any questions. Very polite and took care not to damage any property.
Russell was amazing and my floors havent looked this good since we built the house. Will most definitely be using you all again. Thank you..
Very nice young man who came. He did a nice job, working hard to get all the spots and remaining stains out. Not once was he on his cell phone. He seemed to know how the product worked. I appreciate your willingness to come back after the first time wasn’t very satisfactory.
Technician were super polite. Took precaution measures and carpets ended up looking great!
Before switching to Zerorez, I tried to clean my carpets myself using machines I rented at local stores or supermarkets. This didn't work very well, so I called several other carpet cleaning companies. They were able to improve the results, but I tried Zerorez after a friend recommended you, and the results were beautiful.
I have been a customer of Zerorez for a number of years. Your service technicians are prompt, and they leave my house only after I am satisfied with the results. While it's not always possible to get out every stain, I am satisfied that they used all of the chemicals available to them on their trucks to get them out.
I’ve had very good service in all area every time I’ve used Zenorex. Wouldn’t use any other carpet cleaner.
Service was prompt, professional and was the best value for the price paid. Technician was courteous, knowledgeable and hardworking. He was able to get out a stain I was previously unable to. Overall A+ satisfaction with my carpet cleaning from Zerorez.
A stain I had from an air condition leak in the upstairs hallway you can still see. I was hopeful that it would be cleaned.
I was not told it would / was still showing. It lightened- but still does not look great
Great service - great serviceman. Friendly, professional, worked really hard and got all my stains out of my carpet. I will call on them again when needed and HIGHLY recommend!
Customer service, punctual, communication, easy to book, knowledgable and friendly technician, took precautions for safety.
Loren did a very good job.
Professional, on time, knowledgeable. Nice work.
The products work. And the representative Brad was amazing very knowledgeable and his personality is great as well. He is definitely an asset to your company.
Sincerely
Leland Marcus
Kevin was fantastic
Technician was very thorough and courteous. Carpets and tile are very clean.
Your service
The house feels clean
I’ve used you for 4 years now, and every time the technician is the just the nicest! I feel comfortable with your employees, and they always do a great job!
Awesome service! Got all the stains out of our carpet. Awesome with customers.
My couch came out looking new again. I hired another company prior to zeroez and they did a terrible job even came out 3 times and still didn’t get it as clean as you guys did on the first time.
Reduce your prices