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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service representative was superb! Excellent people skills. We will request him from now on. Thank you!
Always do a great job.. THe people that have been to my house are always couteous, friendly and professional.
The tech that came out could not have been kinder. Understanding what I wanted him to move or put somewhere else. Answered any questions I had. I highly recommend him (sorry but I forgot his name.
Our technician was so knowledgable and made us feel confident our carpets were in good hands. He was timely and efficient! Would definitely recommend using Zerorez to anyone.
I had same day service when I called in the morning. The serviceman came in on time. He offered extra services that were related to problem areas in my house. He finished in the estimated time frame. Easy set up and friendly service. They did a great job.
The service technician was very nice and professional. We also appreciated that he wore a mask to help keep us and himself save!
really did not clean as I thought. Really needs soap to do the job right.
Great service. From Clair to Brad our technician was very professional and friendly! Price was also right on! Thank you
We appreciate that you stand behind your work. I will use you again in the future.
The service is very good and very professional. The technicians are always vey courteous.
Your technician gave wonderful customer service! He was very knowledgable about your products, answered all of our questions and did an excellent job! We were very pleased and will recommend your service to others.
Great customer service. Carpet and tile look amazing!
On time, professional service! Did a good job with our carpet cleaning needs.
Just wanted to try something else, wanted less drying time.
Quick and professional
Great service. Friendly Tech
You did a great job on our carpets
My technician, Austin, was very professional and very personable. He explained every step of the process, including why it was necessary, and what to expect. He also carefully explained the fees.
The job took the amount of time he said it would, and the carpet looks and smells amazing. I will certainly be calling your company again!
Excellent procedures for cleaning carpets were like new when finished. Carpet cleaners
were hard workers and easy to work with. They did a good job. I Thanks.
I was very disappointed in the tile cleaning in shower. The tech was unable to get spots out that I did after he left with a stiff brush. His equipment for the shower kept tripping my fuse. So not sure if that was the problem. I called to talk to someone to discuss but never received a call back with a message.
Also sone areas in my carpet you can see where the equipment stopped because there are definitive dark lines which appear to be where there were stopping points.
Otherwise the agent was very nice and polite. Maybe he just needs a little more training.
I’m happy to discuss with someone if they will call me back.
Name removed
Phone number removed
We used your grout sealing service last year, and had no problem. This year, the sealer is smeared around on the tiles. We attempted to remove it with a Shark steam cleaner (only water), after the application. Today, our cleaning lady used the same steam cleaner, but it is still on the ceramic tile.
Brad was great and the floors look great! Thank you!
Friendly staff and effective cleaning
Brad was very knowledgeable and did a beautiful job. Very pleased with the outcome
Got my carpets and stone cleaner than anyone has been able to.
They are very clean, the product smells really good and the prices are fair.
Matthew did a very nice job and was very helpful. Thanks.
Customer service, great products, and professionalism.
The techs provided excellent customer service and satisfied with the outcome. Will use This company again.
Very professional great customer service!