- Phone: 904-891-0631
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based on 26437 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The two people who cleaned our house were personable and professional. They Did a great job cleaning our tile, rug and furniture.
Effective cleaning products
Easy to schedule, technician arrived on time and was very personable and professional. Great job.
Lucas did an exceptional job. He was professional, pleasant, courteous and thorough.
Brad did a great job on our condo carpets and was very friendly and efficient
Efficiency
Very professional and prompt. Great job!!!
Brad was great. He came on time, he did a very thorough job, and he explained why certain areas of the carpet looked and felt different. I'm very happy with the service.
Our technician, Austin, was great! Excellent customer service, extremely professional and did an incredible job!
Everyone is friendly and my gnarly carpet always looks brand new!
Effective results from tile and grout cleaning. Technician showed up on time and got right to work.
The technician was very professional andthe carpets look fantastic.
Transparency in pricing quotes. The value is there, but the "ad-ons" were a surprise.
Traffic areas only cleaned, but entire square footage of room used in calculations. Steps at an undisclosed "per step" charge. The value is there, please disclose!
Casey did great!
The professional technicians and how they explain the work that is about to be done. They worked with boot covers on and masks. Great technology used to clean our floors. Looks great
Professional, courteous, well groomed and did an amazing job with carpet that was put in in 1993.
Nice people and do a great job.
Thoroughness, and nice employees
We really liked our technician, Dale. He was very knowledgeable, friendly and helpful. Our carpets look great! We highly recommend Zerorez.
From the time I called to inquire and schedule, to the day of service, I was blown away! Brad, our technician, went above and beyond! He was extremely knowledgeable and friendly. Pricing was very reasonable for the quality and service!
Great, friendly service.
Russ was amazing !!! He did such a great job !! He is truly and asset to your company !!!
Prompt professional service. Good product. Great results.
Everyone is friendly.
Zerorez gets the job done. They are timely, accurate with their quotes and you get your money’s worth.
I really loved Lucas (was that his name?). He did a great job!
I paid for carpet cleaning and grout cleaning was very disappointed with both. The carpet after 3 days looked so bad that I rented a rug doctor and got the stains out that your product didnt and the grout looked very dirty until I cleaned it myself with a toothbrush. The tech was very nice and courteous but I will be going with a chemical based company in the future as I feel like I wasted my money.
Thank you so much for your feedback on your cleaning. I'm very sorry we didn't meet your expectations. Our 30 day service guarantee provides you the ability to have us come back out and reclean the area at no charge if you're not satisfied with the cleaning. I know you've already worked on the areas yourself, but if you'd like us to come back out and go over the areas for you again, we'd be very happy to. Please don't hesitate to call us at 904-287-5727 if you'd like to do that. Thank you!
Russell and Zack showed up at appointment time. They explained all product and services in a easy to understand way. They were friendly and pleasant. I would gladly use Zerorez again.
Great and fast service!!
The service was great - the men who arrived were friendly and personable and hard working. They all did a thorough job and were efficient with their time.