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26435 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was friendly, he explained the process and worked efficiently .
My couch looks great !
Prompt
Friendly
Knowable
Reasonsble
the technician has a good personality for this work.
Service call was great. Wife very satisfied with results. We will use again
The stain is still there on the carpet...but the couch no longer smells like coffee. I've also noticed that my bannister had paint scraped off from the hose. My original biggest problem still exists and now I'll need to paint my bannister.
The return visit was a net loss for me.
Our tech was very knowledgeable and efficient. Our couches and area rug look great.
James was very thorough and kind.
Good service at a good price.
The gentleman was very sociable and was able to answer some questions we had. He did an excellent job.
Excellent cleaning products, nice smelling.
Wonderful employees!
The quality cleaning and professional service I get every time. Seems as though it's cleaner than the last time, each time...The technicians are ALWAYS courteous, thorough and professional. I tend to ask a lot of questions and like to chit chat - that doesn't stop them from being nice to me and still manage to get the job done in record time. I've been using Zerorez for approximately 10 years and referred a few people. I will NEVER use any other service!
S0 impressed with your technician, Russell. Very knowledgeable of the cleaning agents. He did everything right!!! Called 15 minutes before arrival.
Clean cut and neat in appearance. Did an EXCELLENT job and off he went!! I was very impressed with everything he did!!
I will not hesitate to recommend Zero Rez to all of my friends and customers. Hopefully I will get Russell again the next time my carpets needs cleaning.
Thank you so much for helping me clean my new home. I was not 100% satisfied with the first attempt but Zerorez promptly sent Brad out to reassess and redo my carpet. When I tell you my carpets looked nearly brand new and smelled amazing! I am so happy with my floors. Thank you so much and thank you Brad for your attention to detail and caring :)
Kevin was extremely professional and courteous. The apartment was in the second floor and and difficult to get the hoses up to. He worked with me to make it happen and he got the job done and it looked amazing. I will use Zerorez and ask for him again.
Rick Stroud
The gentlemen who picked up my area rug were professional, on-time and very friendly. They made the whole process so easy.
Keaton was great! We are enjoying our clean carpets. Third time we have used and we will continue to be a repeat customer.
Very good
Kendall was great! Very thorough, knowledgeable, and friendly. We had a lot of stains from a puppy and the carpet now looks brand new!
The tech was excellent. Super fast. Carpet looks and smells great.
Max was great and did a fabulous job
Products -Outstandingly do the job. Services - Highly professional
A while back I used Zeroez to clean furniture, and recently to clean my carpets. Both times the person doing the job was courteous, informative, and professional - everything looks brand new!
Very clean. Very good guys who came.
Courteous staff. Conscientious worker. We are very satisfied.
Carpets look, smell and feel amazing. Your technicians were prompt, professional and personable. Cost of service was reasonable and competitive.
Technican, Brad,was timely. He explained cost and options before he began.
Our carpet cleaner was excellent! He was very professional and did an outstanding job!!
I thought the gentleman who came out was great...he did a great job and was respectful of the COVID situation.
Great service. Tech was awesome
The technician who came to our home, delivered our washed wool rugs were professional, patient, kind and courteous. The rugs look amazing.