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26435 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good professional services and people. Have received compliments on cleaning job.
we're longtime customers, always more than satisfied with the excellent cleaning of our floors and carpets. Thank you Zerorez
You need a small machine to scrub corners and other tight spaces of tile floors - and assume the same for carpets though not quite as noticeable with the carpets..
Thorough and professional
Wow Nick ( I’m hoping I remembered his name it’s been over a week now ) was a total pleasure !! He must be your best employee!!!! He was so nice and explained everything to me in detail! I appreciated his attitude and attention he gave to my carpets!!!! Such a pleasure and my carpets came out great. Thank you so much
The technician was very friendly and thorough.
Very pleasant pet treatment, carpets were drier that with regular shampoos and your service man, Russell was professional and thorough.
Brad did a great job. much needed tile cleaning effort was superb.
see you back in 6 months or so!
Responsive, on time, efficient.
I was pleased with the young man who cleaned my carpet. Dale was courteous, on time, did a great job, and kept me informed about the big problem stain I had. My carpet looks great! I’m very happy with your service & your price!
My carpet and tile look great! I was disappointed in that when I called I was told $411 and when the technician showed up, he said that did not include sealing of the tile. I told the woman on the phone I had a coupon for cleaning and sealing the tile, so this kind of surprised me. He told me the new price and I remembered thinking that it was about $100 more. I agreed because I wanted it done. Well imagine my surprise when he finished and the bill was $567.06. I would never do this again unless I had an agreement in writing and not just looking at someone's phone.
On time. Excellent service.
The tech was friendly and super receptive accommodating to my questions and concerns. The floors looked great when he was done. I have experienced less than stellar work from other companies but not Zerorez!
Dale was extremely respectful and courteous. He was a diligent hard worker and he did a superb job on cleaning my carpet. Keep up the great work Dale.
Thank you so much,
Ms. A. White
We are very pleased with the employees professionalism and attentiveness. Our rugs look great!
Your service people are well trained, polite and do a great job.
The technician arrived and departed in less than 2 hours to clean 4 rooms, and I was charged $40.00 dollars for some kind of biological spray. When I had my house cleaned for 3 rooms and a hallway the technician was here for almost 4 hours and no uncharges. My mom's carpet doesn't look cleaned at all, all of the same traffic pathways are still dirty. The technician that cleaned my house last week did an incredible job. I was amazed when I saw my carpet, I was highly disappointed when I saw my mom's carpet, HIGHLY disappointed
Reasonable prices. Professional staff; seem to be knowledgeable and trained in various fabrics, etc.
Great job cleaning my rugs
I had a friendly nice guy Kendal who was quick:)
Rugs come back looking great!
Quick and easy to schedule
Everything. From the professional staff to the quality of the work done. I've told friends and even shared pictures. I'm very satisfied.
Service was timely, professional, and very well done. Technician was professional, knowledgeable, and did an excellent job. Thank you! So glad to have clean carpets.
Reliable arrival time, efficient worker
Professionalism and high quality of service
Was cleaned and dried beautifully. We even had 2 recliners cleaned spots and stains all gone.
Tech was pleasant and professional would highly recommend.
Great service and cleaning
Confirmed appointment, technician called ahead from road, on time, excellent job, professional .Wish all companies were run like this .
Excellent representation, excellent work. Extremely pleased.