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based on 28905 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great. They were quick In getting us scheduled, showed up on time, and got it done very quickly. My only complaint was that the chair that we got cleaned didn’t really come as clean as I had hoped. They got some dirt out but it is still pretty stained so that was a little disappointing.
Hello! We're so glad we could work with you this week! Please give us a call at your convenience. We'd like to schedule a time to have a technician come out and reclean your chair at no cost. Unfortunately, the number we have on file for you isn't working. Thank you! -Becky
My carpeting looks great, and your technician was a pleasure to have in our home. Branson was polite and.very efficient!
My service tech. was on time and very professional. I get a great cleaning and feel like it is not full of chemicals.
Jonathan was super helpful and efficient, and he explained all the various services clearly. The carpets looked so much better, and they are rather elderly!
The only thing I didn’t like was that the carpets were so wet afterwards. I suppose that’s inevitable. Most were dry by the following morning though not all.
A stain previously unseen bled up about four hours after the cleaning. I treated it with the Zerorez cleaner, but it still reappeared. I called the office, and the helpful person there scheduled a return visit with no problem at all. That’s impressive service.
So, I am pleased and will not hesitate to recommend your services.
Please do not share my name with anyone! Thank you.
We are always happy with the cleaning and the service
own time
I like that you don't flood the floor with water, that it dries quickly and doesn't have an odor.
The techs who cleaned my carpet, Lou and Collin were very thorough, especially Collin. I was very pleased with their treatment of my home and their professionalism. My neighbor recommended them to me last year and so far I have not been disappointed.
Staff was fantastic - as was the cleaning.
everything you do is done very well
Have been using zerorez for several years, have never been disappointed in the service. They arrive promptly and do a great job, Highly recommend them.
Guy who did it was very pleasant & accommodating but I wasn’t impressed with how the carpets came out. They frankly didn’t look any better than b4 and they couldn’t get the blood out which I paid $40 extra for biochemical treatment.
Timing, professionalism, great work and excellent results.
Great results on cleaning and sealing our grout
Tech was very friendly and represented your company well.
Our technician was professional, thorough, and helpful. He was sent after our initial cleaning was not completed to our satisfaction. He walked us through each step of what he did and ensured the job was completed to our satisfaction. Thank you Andrew for a job well done.
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The technician was helpful, professional, wore a mask and shoe covers. Asked about any particular problems we may have.
I have very old carpets that had very bad worn areas. Your tech Henry took his time it seemed and made the carpet look much better.
Product: Outstanding material, and equipment used.
Service: Both individuals were well qualified, and handling the task professionally. There
accomplishment was outstanding.
THANK YOU
No odor and quick dry time.
Rugs look great! The technician was very attentive and friendly. He did a thorough job!
The cleaner that came to my house was courteous and professional! He did a great job as well. I will definitely be using you all again!
They always do a great job.
Speed, attention to detail, customer service
On time , reliable, competent employees, ease of scheduling
Carpet and couches were cleaned extremely well. I have used other carpet cleaning services but none were as thorough as zerorez. Carpet was completely dry within 8 hours as promised. Would absolutely recommend zerorez to friends and family.
Tech was friendly knowledgeable and efficient.
We had our carpets and tile cleaned this weekend, it was great that there was no smells nor harsh chemicals. Everything looked great after.

Excellent employees. Great job.