- Phone: 904-891-0631
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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the thought of no residue. Kendall was amazing explaining everything in detail
Your customer service is very professional and your technician was very professional and curious I love the way you have things set in order when the tech arrives they are very professional and ready to get the job done ! And the technician I had was the best one that you guys sent to me so far . Thank You Happy New Year Keep ! Keep up the good work.
Always great service and the best cleaning .
I moved all the furniture with a bad back and my cousin just told me in KY they normally do it. But it gives me a reason to go through stuff!
Jeffrey was great.
Can I purchase the pretreatment liquid ?
My husband was discharged from the hospital and got sick. I think your pretreatment would help me out alot.
Thank you !
Amazing service ! Super professional , they explain everything , and the person that did my job was super polite and worked really hard , I’m definitely doing my couches again with them !!
Andrew was polite and communicative about the process. He was also very careful working, while practicing COVID-19 practices. I would ask for him again.
Fast, polite, and punctual. The quote matched the service invoice and payment method was a breeze.
Friendly n knowledgeable techs, office staff is awesome as well. Carpet dries fast.
I like how clean the carpet is afterwards. Collin came out and did a great job. He is a hard working representative of your company.
Zerorez did an absolutely wonderful job. We have three pups and you guys had our carpets looking BRAND NEW! Above and beyond! Mitch was on time and by far exceeded our expectations. We will always recommend Zerorez.
Nick did a great job and was knowledgeable about removing the red wine stain.
I was apprehensive on having white chairs cleaned. I was scared there would be dirt streaks on these expensive chairs. Well happy to report, they look awesome! They performed the carpet to my expectations as well. This is the second time I have used them and I was not disappointed.
1) on-time arrival with a call prior
2) discussed every part of the work and verified the cost
3) did not hard sell me on the up-charges...I hate when companies to that!
4) asked me to review the work and re-did a tough area with a pleasant attitude.
This was a win all around!
Associate is very personable and professional. Carpets looked great afterwards!
Good job done as before. The technician Matthew came on time and was courteous and did a good job. I would recommend Zerorez to anyone.
Thanks
Vineet
The quality of service
Great company!! Will have them again in the future!
The tech was outstanding. He explained everything up front so there were no surprises. He was professional and did a great job. He gave realistic expectations and was able to exceed them.
The guy did an amazing job and it smell good as well i really do appreciate it. Praise be to Yah HalleuYah
Service was fast and everything was very smooth. From booking the appointment to completing the job. Carpets look great.
No harsh chemicals are used in the cleaning service
Great service, high quality results. Carpet looks brand new. Will call again.
We were so impressed with this company! They got us in so quickly and the customer service when scheduling was awesome. Her name was Audrey inJacksinville and our service agent that did the carpets was so personable and did an amazing job!! We won’t be going elsewhere when it’s cleaning time! They have themselves a loyal customer!!
I called Zerorez to clean my furniture and bathroom tile. Ramiro Jaenz did a great job. When he got here I thought my dog was going to eat him but he played with him a second and became such good friends my dog his his cleaning shoe under the tree! Ramiro explained everything he did and the cost. He did not track in and everything was left better than when he came in. I will definitely be calling back! Thank you and especially Ramiro🤩
Effective, thorough, timely, fairly priced. Matt was respectful, conscientious and very good at his job.
even though a new employee was doing most of the work, his teammate was supervising him quite well. It is good to see that your company is hiring people.
The guys were literally on their knees getting everything clean on my floors.
I am very satisfied with their work.
Used you guys in the past and have been happy with results. For some reason the master bedroom didn’t come out like in past cleanings.
Good job! For sure we will call on u again! Name removed 2014 Palmetto Point Dr.
N/a
Great work
Easy to have done