- Phone: 904-891-0631
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based on 28905 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your company is easy to work with in part because an actual PERSON is available to answer calls. Also, the online booking is easy and reminders/follow ups are consistent. We love our tech Mitchell, he always does a great job, is mindful of our pets and is certain to provide the most accurate charges (as they typically differ from what I select on in the online booking). Thank you!
Kendall was very professional. Great service.
Happy with the service
Much better than any of the other services I have tried. Stains are gone, love the clean look.
Kendall knows his stuff. Very professional, courteous and personable. Would recommend him and your company.
Technician was very polite and did a thorough job.
He took his time.
The technician, Rod, was awesome! He answered all my questions, and I liked that the carpet was so clean.
The gentleman that did my service did an amazing job. Really showed great attention to getting the carpet clean and restored. One of the best Zerorez staff I have ever had!
Rod did a very good job and was professional.
The staff is always friendly. The technician walks me though the job before and after the service so I know exactly what to expect.
tile grout looked cleaner overall than I expected
Kendell, the tech did a good job and hit a few spots a second time at my request. He was very professional and neat
Everything, from customer service to the quick service. Great communication
Great job, professional, friendly.
Quick response, professionalism, successful results
That you offer so many services.
I always use zerorez and have been for yrs! There quality work, professionalism and just the beautiful outcome I always receive keeps me coming back!
Rod was my technician and he did a great job!
Thanks again,
Jackie
The tech was on time and very efficient. He explained the process and answered all my questions.
Victor was the best. Very thorough personal nothing short of amazing
You answer your phones promptly with a real, live human being, who's already friendly and helpful.
We were especially impressed with Dale Taylor, one of your service workers who came to clean our sofa and chairs. He was polite. He knew how to chat in an amiable way and still focus on his job.
He made a call back to the his company to ask about moth treatment because we had moths eat part of one of our good rugs. He explained the issues with moths and measured our other rugs so we could get an estimate for cleaning in the future. We don't want another moth attack!
Dale is an outstanding employee.
In fact, all of your staff has been helpful.
We had a needlepoint rug cleaned, but it came back with significant shrinkage and doesn't come anywhere close to fitting over the liner now. Your crew took the rug back to be, we hope, safely stretched.
i'm counting on your reliable service to continue on this new issue.
everything
They care about their customers satisfaction
Easy to get an appointment, service person was easy to understand and he explained the product and service provided.
Such a difference after carpet was cleaned!!!
They do an awesome each and every time we use them!!!
The Tech. was very friendly and helpful.
GOOD JOB
Cory did an excellent job cleaning my furniture.
The staff are professional, informative, but without hard sell. They show up on time and got right to work and explained everything ahead of time. After they were finished walked through what had been done and asked me to verify post work cleanup was compete. Ramiro Jaenz and his assistant did outstanding work.
Friendly staff

The customer service was fantastic, and the stain on my couch was removed.