Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 24, 2022 — Rated 10 out of 10 by Victoria Wolf Zerorez Jacksonville
What do you like about our products and services?

I was able to get a quote over the phone to clean my rugs and even better they were able to come the next day. Professional staff on the phone and the attendant that cleaned my rugs.

Report a concern   July 24, 2022 — Rated 10 out of 10 by L.R. Zerorez Jacksonville
What do you like about our products and services?

Great service

Report a concern   July 23, 2022 — Rated 10 out of 10 by Ardell Stine Zerorez Jacksonville
What do you like about our products and services?

The clean smell

Report a concern   July 23, 2022 — Rated 10 out of 10 by N.M. Zerorez Jacksonville
What do you like about our products and services?

diversified and very useful - excellent customer care.

Report a concern   July 22, 2022 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

I appreciate the great job and prompt service. A++

Report a concern   July 22, 2022 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Camron did a great job!

Report a concern   July 22, 2022 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Very easy to schedule, technician showed up on time and was very polite

Report a concern   July 22, 2022 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

The technician was prompt, fast, courtious and he did a great job cleaning our carpets. It was easy to make an appointment on line. All information was available on their website.

Report a concern   July 22, 2022 — Rated 9 out of 10 by V.R. Zerorez Jacksonville
What do you like about our products and services?

He was good and the floor looks great

Report a concern   July 22, 2022 — Rated 10 out of 10 by F.L. Zerorez Jacksonville
What do you like about our products and services?

Everyone I spoke with was very courteous and knowledgeable. I like the speed of service that I received and the quality of the work was top notch. Cody was on-time, friendly, and did a great job in cleaning the carpet. The fact that it was a 3rd floor walk-up didn’t deter him at all. He got right to work and finished in a timely manner. I would certainly use and recommend your company again.

Report a concern   July 22, 2022 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

They arrived on time did the service cleaned up after they were very professional

Report a concern   July 22, 2022 — Rated 10 out of 10 by D.T. Zerorez Jacksonville
What do you like about our products and services?

Matthew did a great job!

Report a concern   July 22, 2022 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

Quick drying and clean feeling.

Report a concern   July 22, 2022 — Rated 10 out of 10 by P.J. Zerorez Jacksonville
What do you like about our products and services?

The clean was great and there service was awesome!

Report a concern   July 21, 2022 — Rated 10 out of 10 by Bente Kelly Zerorez Jacksonville
What do you like about our products and services?

ZeroRez has never disappointed….always courteous, prompt and they keep me up to date on current specials and discounts.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Mike Gunter Zerorez Jacksonville
What do you like about our products and services?

You guys are the absolute best! My technician, Cameron was great!!!

Report a concern   July 21, 2022 — Rated 10 out of 10 by Stacy Heitzman Zerorez Jacksonville
What do you like about our products and services?

The technician Cody the we polite, diligent, and did the best job!

Report a concern   July 21, 2022 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Everything went well with my appointment. My technician was polite, knowledgeable, and did a great job on my carpets. I used Zerorez as a gift from my daughter, and it worked out great!

Report a concern   July 21, 2022 — Rated 10 out of 10 by Adolfo Perez Zerorez Jacksonville
What do you like about our products and services?

Everything
Very punctual
Ultra professional
Highest customer care

Report a concern   July 21, 2022 — Rated 10 out of 10 by Penny Rosemond Zerorez Jacksonville
What do you like about our products and services?

Very efficient, timely and explained process in detail. Great job on our RV!!

Report a concern   July 21, 2022 — Rated 0 out of 10 by J.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

nothing. my 2 throw rugs were not put back where they were. i noticed when he was cleaning a carpet part of it came off its tacks. i never had that happen. and he did not tell me that that happened. i happen to see it happen. on my carpets it looks like sediment???? was left on the carpet in some areas.

Report a concern   July 21, 2022 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Russell was great! A 10+
Jo Last name removed

Report a concern   July 21, 2022 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional and communicated with me through the whole process. He did a great job and I will be using you again in the future.

Report a concern   July 21, 2022 — Rated 10 out of 10 by C.A.M.S. Zerorez Jacksonville
What do you like about our products and services?

Lou the technician did a great job! Very professional and nice. I am very happy with the way my carpet and tile looks nice and clean. I already recommended Zeroez to my sister.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Annie Franceschi Zerorez Jacksonville
What do you like about our products and services?

Results professional technicians

Report a concern   July 21, 2022 — Rated 10 out of 10 by Janice Utter Zerorez Jacksonville
What do you like about our products and services?

ZAC was the consummate professional! We have used your products three times in the past and this the the best yet. Looking forward to using you in the future. Will recommend ZeroRez to family and friends!

Report a concern   July 21, 2022 — Rated 7 out of 10 by M.G. Zerorez Jacksonville
What could we do to improve?

Thought the before and after pics we took would show a significant difference. The sofa smells better but only looks slightly better. The rep was very nice and booking process was smooth.

Report a concern   July 21, 2022 — Rated 10 out of 10 by M.T. Zerorez Jacksonville
What do you like about our products and services?

Great product, great service!

Report a concern   July 21, 2022 — Rated 8 out of 10 by R.N. Zerorez Jacksonville
What could we do to improve?

The person that came by the house was super nice 10/10. The issue is that I have had my carpets cleaned in the past. Through your company, other companies, and by myself. This cleaning left the carpets the wettest I have ever experienced, especially the stairs. It was like walking on soaked sponges. I did not worry at the time, but for some reason two of the rooms (that pets have never been in or have had odors in the past have since had an odor. I don’t even know how to explain the odor. It is not horrible, but certainly not pleasant. One of them is my youngest sons room and it was pleasant smelling prior to the treatment.

Report a concern   July 21, 2022 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Fair price, wonderful service from the rep. who came out.


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