Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Russ Sumpter Zerorez Jacksonville
What do you like about our products and services?

I liked several things.
1) The communication from the company was clear and precise.
2) The tech....Ramiro Jaenz ..... arrived on time
3) The tech was very professional and did an excellent job explaining the process and making sure he was doing exactly what I wanted.
4) The finished product exceeded my expectations and my carpet looks better than it has in years.

I will DEFINITELY be a repeat customer and will request the same tech if he is available.

Report a concern   July 3, 2021 — Rated 10 out of 10 by K.A. Zerorez Jacksonville
What do you like about our products and services?

Kendall and his partner were awesome! I will definitely be a repeat customer.

Report a concern   July 3, 2021 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Quick and effective

Report a concern   July 3, 2021 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Still waiting to see how the pet smell has been eliminated.

Report a concern   July 3, 2021 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Fair price for services performed. Our technician Cameron arrived on time and did a thorough, excellent job. He was very knowledgeable and friendly. An excellent experience. We are repeat customers and highly recommend Zerorez.

Report a concern   July 2, 2021 — Rated 10 out of 10 by Rick Bateh Zerorez Jacksonville
What do you like about our products and services?

Great service Great technician Carpets cleaned Tile and grout cleaned Sealer on grout

Report a concern   July 2, 2021 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

Phillip was very helpful, explained things clearly and best of all, he called and arrived before the scheduled appointment time.

Report a concern   July 2, 2021 — Rated 10 out of 10 by L.O. Zerorez Jacksonville
What do you like about our products and services?

The first treatment of my carpet was not up to the service I had received before , however when I called for a retreatment of the carpet the technician s did a super job. I have used this company three times & highly recommend them. Thank you.
Name removed

Report a concern   July 2, 2021 — Rated 10 out of 10 by Sharon Norris Zerorez Jacksonville
What do you like about our products and services?

Austin was professional, efficient, caring and thoughtful especially with my elderly mother.

Report a concern   July 2, 2021 — Rated 10 out of 10 by Chris Lee Zerorez Jacksonville
What do you like about our products and services?

Reasonable but great service!

Report a concern   July 2, 2021 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

The team were totally professional!

Report a concern   July 2, 2021 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Matthew was very thorough and explained the process prior to starting

Report a concern   July 2, 2021 — Rated 6 out of 10 by G.F. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The traffic patterns on the bedroom carpets were still evident. After It was mentioned the tech work very hard on one and that turned out to be the best job. I should have had him work more on the other two but he had already been working for two hours so I just him go.

Report a concern   July 2, 2021 — Rated 8 out of 10 by K.K. Zerorez Jacksonville
What could we do to improve?

My tech was extremely nice and professional. My floors did come clean. I am just disappointed on how much this cost. 700.00 for 2 1/2 hrs of work. I would get my floors cleaned by this company more often if it was more affordable.

Report a concern   July 2, 2021 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Great service at a fair price. The technician was passionate about his work and very friendly!

Report a concern   July 2, 2021 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

Does not leave residue, smells nice, dries quickly, gets out stains! Excellent service.

Report a concern   July 2, 2021 — Rated 10 out of 10 by Kristin Holloway Zerorez Jacksonville
What do you like about our products and services?

Austin was amazing! Very professional and timely, he was knowledgeable and did the job just as we had requested. We are so impressed with Zerorez and Austin! Thank you!!

Report a concern   July 2, 2021 — Rated 10 out of 10 by Jordan McEuen Zerorez Jacksonville
What do you like about our products and services?

We were so happy with their work, made the carpets look brand new. The workers were both so kind & we couldn’t have been more pleased. Would definitely recommend this company to everyone.

Report a concern   July 2, 2021 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

Clean carpets

Report a concern   July 1, 2021 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Carpet looks great

Report a concern   July 1, 2021 — Rated 10 out of 10 by Kim Hunt Zerorez Jacksonville
What do you like about our products and services?

My technician Jacob was on time, very respectful, kind, and answered all my questions in addition to the information he gave me.I would give him an 11 if possible!. The whole experience was great. We will use zero razz again in the future and recommend as well

Report a concern   July 1, 2021 — Rated 10 out of 10 by Molly Thompson Zerorez Jacksonville
What do you like about our products and services?

They always do a great job. I truly appreciate how well organized they are. They arrive on time and constantly keep you updated regarding the work schedule. wonderful.

Report a concern   July 1, 2021 — Rated 10 out of 10 by T.H. Zerorez Jacksonville
What do you like about our products and services?

This man was great! I can’t say more than how thankful I am for Zerorez and their team. They were quick to respond, on time, easy to work with and very helpful.

Report a concern   July 1, 2021 — Rated 10 out of 10 by L.W.J. Zerorez Jacksonville
What do you like about our products and services?

Professional representative.

Report a concern   June 30, 2021 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

Carpet looked great!

Report a concern   June 30, 2021 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

I will write as long as I don't have to include a password!!!!

Report a concern   June 30, 2021 — Rated 10 out of 10 by S.E. Zerorez Jacksonville
What do you like about our products and services?

Left my carpets clean with no residue. And fast drying

Report a concern   June 30, 2021 — Rated 10 out of 10 by E.D. Zerorez Jacksonville
What do you like about our products and services?

Our Rep was amazing. Service was great, explained everything very simply.

Report a concern   June 30, 2021 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Great job

Report a concern   June 30, 2021 — Rated 10 out of 10 by T.H. Zerorez Jacksonville
What do you like about our products and services?

Tile floors looked new.


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