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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Don was great! The carpets look great. Very professional and amazing service!
Your technician was excellent. Extremely polite and so considerate. Hope we have him next time around.
Great job on the carpet, very nice young man that cleaned. I’m always pleased when I use your service.
The customer service was great. Great protectant.
The tech actually called and was able to come earlier than scheduled! Most times in St. Augustine, everybody runs behind schedule....a nice change! He was very courteous and thorough, and I even had him add the sealing of the grout lines this time! I have used your services many times in the last few years and am always very happy. My carpet and tile both look AMAZING!
The technician, Andrew completely explained the process and the chemical treatment. He answered all my questions and did a great job!
We are so happy how beautiful our tile floors came out ,it's been 20 years of traffic an a stairway of spills an stains. The foors look brand new . The stairway looks great. The men who came out were so professional an friendly. They did a wonderful job, we are so happy with the finished job. We would definitely recommend them to anyone interested in doing there floors. Great job !
Good customer service
Both of the men that came to do the carpets were personable, explained everything well, and the carpets look great! This was our third time with the company and each group has been awesome.
Excellent service, everything went as expected!
Our technician was awesome (give him a raise!) and our floors look great. Thank you!
jGreat cleaning rug job.
Awesome technician did a great job fair price
Just an all around GREAT company to work with and they do an outstanding job cleaning carpets and tile. I have used them for many years and can highly recommend them.
Collin and Felipe did a great job in cleaning my carpet and sofa :)
Great service and excellent job.
The appointment process was easy. I also want to give kudos to our tech Henry. He was so pleasant and did a great job.
Professional, on time and great job!
Quality of work and professional staff
They were friendly, professional and they communicated well. They advised me in a way that didn’t make me feel like they were talking down to me or taking advantage of me. They provided me with a knowledge I didn’t have of the detail of their work and I was very pleased with them. I have already spoken to several people a out how pleased I was with the service I received. I noticed a different that same evening with the temperature of our house. Money well spent.
My couch looks almost brand new!
The carpet looks amazing as well as the sofa and recliner. Great job.
I just do t feel like Zerorez does a great job cleaning carpets/rugs.
There is a traffic area on the corner of one of my rugs that is not clean. Does not look like it has been cleaned at all. Seems like you are all into up selling instead of cleaning.
It wasn’t like this when I initially started using your company.
Could you please send some out back out to re clean the corner of my rug.
Thank you
Andrew was professional, courteous , very diligent snd responsive to our requests for additional assistance on some areas of carpet. Everything left neat and clean . Thank you. A10 out of 10. Thank you.
The young men who were here were the best we have ever had clean the rugs and carpet. We will want them from now on in our home.
Thanks
Joy Webb
Clair with customer service was very helpful and accommodating. The technician, Henry, was prompt, professional, and did a great job cleaning our furniture.
Excellent service! All employees that have come to our home to clean our carpets have been exceptional! This last time we had Ramiro Jaenz. I would request him back anytime! Friendly, polite and very professional.
Pleased customer.
Henry was efficient and treated me well. Have used you multiple times.
The technicians were very professional, prompt, and gave lots of attention to detail. I would highly recommend them. Thank you for taking such good care of our home.
The guys were very professional and made some great suggestions for added services. Everything came out clean and looks great. Will definitely use the service again.