- Phone: 904-891-0631
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26430 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always use zerorez and have been for yrs! There quality work, professionalism and just the beautiful outcome I always receive keeps me coming back!
Rod was my technician and he did a great job!
Thanks again,
Jackie
The tech was on time and very efficient. He explained the process and answered all my questions.
Victor was the best. Very thorough personal nothing short of amazing
You answer your phones promptly with a real, live human being, who's already friendly and helpful.
We were especially impressed with Dale Taylor, one of your service workers who came to clean our sofa and chairs. He was polite. He knew how to chat in an amiable way and still focus on his job.
He made a call back to the his company to ask about moth treatment because we had moths eat part of one of our good rugs. He explained the issues with moths and measured our other rugs so we could get an estimate for cleaning in the future. We don't want another moth attack!
Dale is an outstanding employee.
In fact, all of your staff has been helpful.
We had a needlepoint rug cleaned, but it came back with significant shrinkage and doesn't come anywhere close to fitting over the liner now. Your crew took the rug back to be, we hope, safely stretched.
i'm counting on your reliable service to continue on this new issue.
everything
They care about their customers satisfaction
Easy to get an appointment, service person was easy to understand and he explained the product and service provided.
Such a difference after carpet was cleaned!!!
They do an awesome each and every time we use them!!!
The Tech. was very friendly and helpful.
GOOD JOB
Cory did an excellent job cleaning my furniture.
The staff are professional, informative, but without hard sell. They show up on time and got right to work and explained everything ahead of time. After they were finished walked through what had been done and asked me to verify post work cleanup was compete. Ramiro Jaenz and his assistant did outstanding work.
Friendly staff
Great staff. They were friendly, efficient and loved what they do.
Mitch was awesome. He did a wonderful job
Team members arrive at your scheduled time ready for work. They are very friendly and professional. They will explain everything your service is and do not take any short cuts..I will recommend them to all my friends and family
They came earlier which was great got me! People were very professional and explained everything. Super nice and suggested other things I may need which I did!
The service was outstanding, professionally done, and The technician was thorough and extremely courteous. He is a stellar employee and a great asset to your company.
Love that next to nothing is left in my carpets snd they are close to dry quickly. Individuals are very respectful and cheery. Gave good suggestions got other things I may need.
Great service, excellent result, extremely professional and friendly service staff.
Technician was knowledgeable, conscientious,thoro and polite. Carpets look great. Will definitely use again.
Russell was very professional and did a thorough job. He put on booties to come in the house, which I like. Couch was immaculate when he was done and didn't have a chemical or perfume smell.
Quick, well done service
The service tech was friendly, respectful, and informative.
Dale Taylor did an awesome job !!! He was the first person from Zerorez to come to my home & he did the very best job. In the future I will request him to come :)
Prompt and courteous service for a fair price.
Did a great job. Arrived on time. Tech very pleasant. Price reasonable
Prompt and courteous service, thorough job.
That you offer so many services.