- Phone: 904-891-0631
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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Henry did a great job, a thorough and carefull worker. Carpets look great.
1. Your technician showed up without a mask, and didn’t even have one in his truck.
WE had to give him one. That is totally disrespectful.
2. The attempt to upswell us with an cost estimate that was $711 vs the $195 to clean the rugs in-house was insulting.
Quick and professional service
You do good work. Competent and efficient and professional.
I have used ZeroRez numerous times for my carpets and have always been pleased with the quality of their work. Very professional employees who take pride in doing a good job for the customer. I would definitely recommend them. LH
Andrew Porter was very professional
And the carpets look great!
Prompt, fast, and courteous.
Did a professional job.
On time.
Quick.
Friendly.
Reasonable.
Thank you.
Mrs. B
I have tried several different companies over the years and found that your company does the best job cleaning carpets and especially tile floors. I will never use anyone else. Love the employees and there professionalism also. Thank you
Don was fantastic!! He was prompt, pleasant and professional. My carpets look and feel great. Best experience of this type ever. Highly recommend!!
Great job cleaning our air ducts and very professional crew.
All excellent—-service, products, finish, the guy that did it all
Your technician was very thorough and explained everything he was doing.
Great job good smell left in house nice young gentleman
Personable and thorough
I purchased a carpet cleaning solution at the time of my carpet cleaning and was told it would be delivered to my home in 1 week or less. I still have not received the product.
Very disappointed.
Name removed
4411 Chasewood Dr.
Jacksonville, FL 32225
Phone number removed
Technician arrived on time, was polite and careful with his equipment. Did a great job and the price is right. Have engaged Zerorez for tile, countertops and now area rugs. Will continue to use them in the future. Thanks Zerorez!
Everyone if friendly quick and looks amazing
Great company!! My technician, Jacob, was friendly, professional and did a very thorough job!! This company is the best!!
Price, quality of service and quick response!
I am so very pleased with the service provided by Ramiro this past Saturday. He was very professional and did a great job on my carpets and area rugs. He paid very close attention to my high traffic areas and my carpets looks like new.
Kudo to Ramiro and Zerorez. Wonderful job as always!!
Great customer service. Job done well.
REPEAT clients should receive some measure of pricing discount . That was not the case during the last visit.
I left a super detailed Google review, but every step of this process with this company has been amazing! Kendall provided above and beyond customer service, he was so kind and patient with my questions and he was eager to help educate me on the how and why of different stuff about getting my carpets cleaned and doing the bio treatment for the pet urine. His communication was so on point. He did a great job and my carpet looks, feels and smells beautiful. It dried quicker than he said which was awesome and I could tell he was just really thorough and he really wanted to be helpful and take care of our needs. I expected a guy working a physical labor job on a Saturday to maybe cut corners and wanna get out of there fast and he was the exact opposite. I am so pleased with the work and yall have a lifetime customer out of me because of that. Someone give that boy a raise! He deserves 20/10 stars!
Technician was professional and polite. Spent time to explain the materials and procedure used to clean our carpets. Very happy with his work.
Very professional, did a beautiful job I carpet and tile looks brand new. Been a customer for year's and always very satisfied
We had our carpets cleaned and the young man they sent was professional, friendly, and did a great job!
No chemicals
We have had zerorez in our home multiple times for carpet cleaning and have been extremely pleased each time. Recently they cleaned our vents and we were again pleased with their staff and the job that was done.