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based on 26424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was great!
This is my second time to have Zerorez clean my carpets. What made me come back was my very positive experience the first time. The second experience was equally as positive. The tech person both times were knowledgible as to what my carpets needed. They took their time to do a good job and were diligent about not leaving until they felt sure I was satisfied. This is the cleanest my carpets have ever been done and we have high traffic areas and pets. I am a very satisfied customer!
Job very well done, will definitely recommend
Friendly, helpful with carpet problems
Henry was very polite and helpful!
Great job overall! On time, very well priced and quick! Carpets look so much better. Removed all the stains and high traffic dark spots. Whole house smells better too!
Thanks for a great job,
Jeff Miller
Jacksonville, Fl
The technician Rod was very helpful and professional. He explained the process of what he was going to clean the carpets and furniture.
The end product was excellent! I will be scheduling my next appointment to have the living room furniture cleaned.
I will recommend Zerorez to my friends.
Well first the tech was very friendly and he made sure that his equipment wouldn't interfere with our stairs. He then made sure I understand how his company does. The carpet could not been better. He even did a that my thought it needed a lot of weird mud stain that I already tried but was unable to get off my self.
Another positive experience!
Kendal and Frank were both great….
Personable, friendly, professional and thorough!
No complaints at all!
Kendall and Frank were professional and friendly.
The carpets did not get clean, we used our little handheld carpet cleaner and removed some small stains that you didn't. Very disappointed and I feel like I wasted $149
Rod was awesome. The carpets looked fantastic.
The gentleman explained what was happening. He had an issue with the pump and called another truck. Then there were two guys working and they finished the jobs earlier than expected. Very professional.
This was the first time we had our ducts cleaned. This was a great experience and knowing that dust is out is great. The staff were very cordial and did their job keeping us apprised and showing pictures of the process. We highly recommend this company. Also we used them for carpet cleaning and they are efficient and did a great job.
Technicians are friendly, communicate services, and arrive on time. Always pleased with their work.
Very Professional and the result was amazing. Will use them again.
I'm extremely happy with the service. very professional and the tech super friendly.
The Experience was great.
Tech was friendly and very knowledgeable you can tell he truly cared about doing a fantastic job. We just moved into a new home and the tile was very neglected and filthy. Our tech took the time to ensure it came clean and that I was happy with our service. Will definitely call for future needs.
Great customer service.
The technician did an amazing job! Very thorough!
I ordered your service. The technician to the house 2 1/2 hours early, he was in a hurry and spilled something from his machine that stained and destroyed my carpet. His supervisor came out to fix it and could not then another supervisor came out and try to fix it and could not as well. They all in unison lied and did not take responsibility for the technicians action.
You can make this right by replacing the carpet’s that you destroyed.
Not only will I not recommend zeroRez, I’ll make sure they know what you did, then recommend another company.
They were on time, friendly, knowledgeable, and did a great job with cleaning and the rug dried quicker than expected.
Very friendly
Rod was awesome
Great communication, clean carpets, friendly employees and no residue left behind!
Excellent quality and service!
The team was great. the work performed was professional and done with great care. Staff was friendly, caring and respectful. Our home will use Zerorez in the future for its cleaning needs.
PROFESSIONAL, WELL MANNERED AND HELPFUL TECHNICIANS.
Prompt, professional and polite. They did a great job and I would highly recommend them!