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based on 26424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that the carpets feel soft and natural after cleaning - no hardness or crunch
very good and efficient
The person did a great job cleaning the carpet. There were places I was concerned about in getting clean and came clean which really pleased us. Also like the carpets dry quickly and are not soaked like I have had in the past. This is not my first time with Zerorez and will continue using in the future. It is so nice to see my carpets look so nice. I Gave your name to a friend who will be calling you for an appt.
Thank you!
Friendly, knowledgeable staff. Service seemed effective.
Equipment seemed faulty and kept blowing circuit breakers. This is a new house.
Cameron was very good. Knowledgeable and shared information about process and did a very good job.
The representative was prompt, courteous and professional. Their process does exactly what they say it does. I'd use them again.
Service from Zerorez was second to none. Our technician was on time, wore booties inside the house, protected our corners from damage, and did an incredible job cleaning by tile and couch.
Prompt, courteous, great job!
I received outstanding service from Zerorez and will use them again.
Great service, on time and did a good job. Would definitely recommend ZeroRez!
We have used Zerorez for over 20 years and will continue to do so. The carpets are clean and fresh when they leave without a chemical smell. The technicians are always professional and friendly.
Awesome customer service. Condo looked amazing.
I like it all!
Professional, friendly, respectful, and punctual service every time!
While I appreciate learning about all the services you offer, using a commission structure is really a thing of the past and leads to service people pressuring customers. Cameron was extremely polite and not at all like this, but I would have preferred a brochure be left. I was very happy with all aspects of the job he did and would absolutely have used Zero Rez for additional services if I needed them.
Again, Cameron is great, I would rate him 10-10. I will be requesting him specifically for future services if I decide to continue with ZeroRez. Just wanted you to know the commission aspect is not a great idea. It’s why I only use Carnax and not car dealerships.
Nice work and tile turned out great!
On times and good lrice
The technician was awesome, thanks!
Great service!
Professional tech. Polite. Branson was very good
Great customer service
The carpets looked best they have in years.
The man that did the job was a complete pro. He was polite and hard working.
The chairs he cleaned for us, look as good as new.
Thanks for the good job done.
I'm not sure if a solvent or cleaning agent is supposed to be used on floor grout but it didn't work. I got the uncleaned grout cleaned with some good Ole baking soda and vinegar but I should have to go behind your work. I am not apposed to you trying to clean the areas again but a refund too will be fine as well.
I’m so glad I called Zerorez for my ac duct cleaning! It was better than I planned on. It was super affordable as well, and I even had an air purifier installed before they left! Ramiro was very knowledgeable and guided me through the whole process start to finish. He went above and beyond and I’m so pleased with his work. Our home has never felt cleaner and I will call them back without hesitation for other household jobs in the future!
I can really see a difference
Our person was right on time and did an excellent job.
Carpets look good. Reasonable price.
Very good job
Professional service team.