Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Bente Kelly Zerorez Jacksonville
What do you like about our products and services?

ZeroRez has never disappointed….always courteous, prompt and they keep me up to date on current specials and discounts.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Mike Gunter Zerorez Jacksonville
What do you like about our products and services?

You guys are the absolute best! My technician, Cameron was great!!!

Report a concern   July 21, 2022 — Rated 10 out of 10 by Stacy Heitzman Zerorez Jacksonville
What do you like about our products and services?

The technician Cody the we polite, diligent, and did the best job!

Report a concern   July 21, 2022 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Everything went well with my appointment. My technician was polite, knowledgeable, and did a great job on my carpets. I used Zerorez as a gift from my daughter, and it worked out great!

Report a concern   July 21, 2022 — Rated 10 out of 10 by Adolfo Perez Zerorez Jacksonville
What do you like about our products and services?

Everything
Very punctual
Ultra professional
Highest customer care

Report a concern   July 21, 2022 — Rated 10 out of 10 by Penny Rosemond Zerorez Jacksonville
What do you like about our products and services?

Very efficient, timely and explained process in detail. Great job on our RV!!

Report a concern   July 21, 2022 — Rated 0 out of 10 by J.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

nothing. my 2 throw rugs were not put back where they were. i noticed when he was cleaning a carpet part of it came off its tacks. i never had that happen. and he did not tell me that that happened. i happen to see it happen. on my carpets it looks like sediment???? was left on the carpet in some areas.

Report a concern   July 21, 2022 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Russell was great! A 10+
Name removed

Report a concern   July 21, 2022 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional and communicated with me through the whole process. He did a great job and I will be using you again in the future.

Report a concern   July 21, 2022 — Rated 10 out of 10 by C.A.M.S. Zerorez Jacksonville
What do you like about our products and services?

Lou the technician did a great job! Very professional and nice. I am very happy with the way my carpet and tile looks nice and clean. I already recommended Zeroez to my sister.

Report a concern   July 21, 2022 — Rated 10 out of 10 by Annie Franceschi Zerorez Jacksonville
What do you like about our products and services?

Results professional technicians

Report a concern   July 21, 2022 — Rated 10 out of 10 by Janice Utter Zerorez Jacksonville
What do you like about our products and services?

ZAC was the consummate professional! We have used your products three times in the past and this the the best yet. Looking forward to using you in the future. Will recommend ZeroRez to family and friends!

Report a concern   July 21, 2022 — Rated 7 out of 10 by M.G. Zerorez Jacksonville
What could we do to improve?

Thought the before and after pics we took would show a significant difference. The sofa smells better but only looks slightly better. The rep was very nice and booking process was smooth.

Report a concern   July 21, 2022 — Rated 10 out of 10 by M.T. Zerorez Jacksonville
What do you like about our products and services?

Great product, great service!

Report a concern   July 21, 2022 — Rated 8 out of 10 by R.N. Zerorez Jacksonville
What could we do to improve?

The person that came by the house was super nice 10/10. The issue is that I have had my carpets cleaned in the past. Through your company, other companies, and by myself. This cleaning left the carpets the wettest I have ever experienced, especially the stairs. It was like walking on soaked sponges. I did not worry at the time, but for some reason two of the rooms (that pets have never been in or have had odors in the past have since had an odor. I don’t even know how to explain the odor. It is not horrible, but certainly not pleasant. One of them is my youngest sons room and it was pleasant smelling prior to the treatment.

Report a concern   July 21, 2022 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Fair price, wonderful service from the rep. who came out.

Report a concern   July 21, 2022 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Russell did an amazing job with our carpets! We’d highly recommend Zerorez to anyone!

Report a concern   July 20, 2022 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

They are nice and professional.

Report a concern   July 20, 2022 — Rated 10 out of 10 by B.F. Zerorez Jacksonville
What do you like about our products and services?

Quick and clean. No chemical smell and dries fast.

Report a concern   July 20, 2022 — Rated 10 out of 10 by T.C. Zerorez Jacksonville
What do you like about our products and services?

Fast friendly and on time

Report a concern   July 20, 2022 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Friendly
No hidden charges
Courtesy

Report a concern   July 20, 2022 — Rated 10 out of 10 by Beth Langley Zerorez Jacksonville
What do you like about our products and services?

The best company for cleaning all my rugs and upholstery. Love the technicians.

Report a concern   July 19, 2022 — Rated 10 out of 10 by M.L. Zerorez Jacksonville
What do you like about our products and services?

Your products work real well, carpet looks so good. Technician Rod make sure all was to my satisfaction when he returned. Thank you!

Report a concern   July 19, 2022 — Rated 10 out of 10 by Peter Gallant Zerorez Jacksonville
What do you like about our products and services?

Fast, professional, efficient!

Report a concern   July 19, 2022 — Rated 10 out of 10 by Daniel Arnold Zerorez Jacksonville
What do you like about our products and services?

Staff was friendly and was able to service our home the same day.

Report a concern   July 18, 2022 — Rated 10 out of 10 by Orlando Rodriguez Zerorez Jacksonville
What do you like about our products and services?

The efficiency and thoroughness of the service.

Report a concern   July 18, 2022 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Great customer service and excellent cleaning.

Report a concern   July 18, 2022 — Rated 10 out of 10 by Todd Macleod Zerorez Jacksonville
What do you like about our products and services?

Early arrival and excellent service. I don't normally stay in the house when work is being done, however, this time my schedule didn't allow me to leave. Zerorez personnel were early to arrive and inform me of the process, gave me the cost prior to engaging in the work, completed the work in accordance with the estimated time and the work product was excellent. Thanks again!

Report a concern   July 18, 2022 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

They always do a great job. Do their best to clean any difficult areas and are clean and respectful of my home.

Report a concern   July 18, 2022 — Rated 10 out of 10 by G.H. Zerorez Jacksonville
What do you like about our products and services?

Zerorez showed up when scheduled and did the job as advertised and for the estimated amount. The cleaning technician was super friendly and did his job well. He even adjusted his normal cleaning technique when the conditions and situations required it. Very happy with the overall job! Thank you!


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