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26423 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kendall and Eric were professional, knowledgeable and courteous. Very pleased with the work that was done in our home. Will definitely be recommending Zerorez.
Both of technicians were very professional & informative. Service was very efficient & satisfactory. We haven't sneezed all day today!
Prompt arrival and knowledgeable technician. No mess left behind.
Frank did an amazing job!!! I appreciate his hard work!
Carpet is super clean; Technician was professional and provided excellent service.
The service providers were very prompt, friendly and professional. I will definitely request them the next time!!
Timely and efficient.
It was a quick turn around. With four kids my furniture gets soled quickly and seeing my furniture restored to what looked like new was a comfort.
Your technicians are always very professional, knowledgeable and thorough. And the carpets look amazing when they are finished. Rather than look for ways to charge more or sell you other things you didn’t want, they look for ways to get you the best price possible for the services you need.
This was the best technician ever!! I am sorry that I did not get his name because I would like to request him every time!! He was more thorough and the carpet definitely shows that! Please check your records and make sure that he knows that I really appreciated the excellent job he did for me!
I love Zerorez. You are always easy to get in touch with, reminder emails and texts are nice and your techs are always extremely professional, reliable and friendly. I wish all businesses were run the way that yours is. Thank you!
If a job needs to be done over….there is never a problem. They are very friendly, and professional. I have been with ZEROREZ from almost their beginning. David and his whole family, at one time or another have worked in the business, and they are a very hard working, wonderfully brought up adults. The products they use are terrific. It is truly amazing to think they can get a dirty carpet clean without soap. Imagine trying that on dirty clothes! I have recommended them to many of my friends. If in doubt, give them a try…remember if not done to your satisfaction, they will come back.
The technician was incredibly polite, professional and respectful
I organized 5 condo air duct cleaning to be completed. 4 we’re done and one needs to be scheduled. Very pleased. Thank you
Polite, professional, on time, no pressure to buy more product. Did a great job with reasonable explanation of spots that might return. Did suggest vent cleaning which we would like to schedule.
I thought Rod did a great job! He explained how your products worked and did an amazing job cleaning carpet and couches we didn’t think would come clean. I would definitely recommend your company.
Outstanding
Easy to schedule - prompt and courteous and professional service - Camron was careful and explained all to us.
Jamoin did a great job cleaning my tile. It looked almost new again after he finished. He was timely, courteous, friendly & communicative. I really appreciate the fantastic service y’all provide. Thank you!
Cody did a. Great job on the carpets and grout. Thank you
Friendly, courteous, prompt service
We bought a few additional sectional pieces from a friend that didn’t smell great so we decided to have our couch cleaned. The gentleman that came and cleaned the couch were so nice & friendly. They chattered to each other throughout the cleaning & also included me in some of the conversation as I was cleaning my kitchen. I would highly recommend and will definitely use them again should I need anymore upholstery cleaning services!
We have used Zerorez 4 x and had Russel 3 of them. Russel is the best! We have requested him and he never disappoints! He is knowledgeable, works hard and never tries to perform services that are not necessary. We not only trust Zerorez, but also Russel. Zerorez is also very reasonable and the customer service reps who take my orders always look for deals and best prices for all my service needs. We will definitely use Zerorez again and again for all the services they provide.
Courteous staff, reliable services
My carpets look new! Thanks to your professionalism! The technician knew exactly what to do with the traffic areas and cleaned them up perfectly! I cannot be more happy. Of course I have recommended your services to many of my friends and colleges. I will continue to call upon your help when my carpets needs cleaning again.
Thank you very much!!
Dan Caisse
Quick, thorough, professional, punctual.
Fast and easy
Good service
Professional
They were here when they said, they did a great job, explained the process and both employees were very courteous and a pleasure to talk to would welcome them back anytime; this is the third time we have used Zerorez and advise you to give them a try.
On time, professional, and efficient