Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28914 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2023 — Rated 10 out of 10 by Ralph Cwik Zerorez Jacksonville
What do you like about our products and services?

Jake did a great job. He explained what he was going to do and what to expect. We are very satisfied with the job.

Report a concern   August 30, 2023 — Rated 9 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Alway have been pleased with Zerorez. I have new carpeting throughout my home and I hope you continue keeping my carpets as clean as new.

Report a concern   August 29, 2023 — Rated 10 out of 10 by Carina Alcantara Zerorez Jacksonville
What do you like about our products and services?

Gavin was great!

Report a concern   August 29, 2023 — Rated 10 out of 10 by Michelle Vendemia Zerorez Jacksonville
What do you like about our products and services?

Very Professional service. Upholstery looked great after cleaning! Tech was very thorough

Report a concern   August 29, 2023 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

The carpets came out so clean and soft. The tech was very professional and thorough.

Report a concern   August 29, 2023 — Rated 10 out of 10 by L.J. Zerorez Jacksonville
What do you like about our products and services?

Branson was very professional and worked hard to get stains..vey thorough

Report a concern   August 29, 2023 — Rated 10 out of 10 by Elizabeth Brangan Zerorez Jacksonville
What do you like about our products and services?

The service was great. Very friendly, kind and very polite. I would use Felton again.

Report a concern   August 28, 2023 — Rated 10 out of 10 by A.L. Zerorez Jacksonville
What do you like about our products and services?

The technician who has cleaned my carpets each time has been a very hard worker and has done an outstanding job. No matter how good the products are it is the man behind the equipment who makes it all work. I also appreciate that when I have called for an appointment I was able to book one within a couple of days. Zerorez has gotten stains out that other companies say nothing will remove them. I LOVE Zerorez!!!

Report a concern   August 28, 2023 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Prompt, friendly, effective

Report a concern   August 28, 2023 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

The Service was very good. I heard about the business on 104.5 or 104.1.

The technician, Jacob, was on-time and very thorough. I requested the service for my sister. I plan to schedule service for my home upon my return from out-of-town business.

Very satisfied customer.

Report a concern   August 28, 2023 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Very thorough and professional.

Report a concern   August 27, 2023 — Rated 10 out of 10 by Wanda Deem Zerorez Jacksonville
What do you like about our products and services?

Fantastic service as always. Jake was so courteous and professional He told us about all the other options, however at this time. we stayed with the basic service.

Report a concern   August 27, 2023 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Ech was very nice and thecmachinecReally gets the tile clean. I do wish there was a way for the machine to get in tight places, edges and corners though.

Report a concern   August 27, 2023 — Rated 0 out of 10 by V.K. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Frankly our carpet is still dirty in all the traffic patterns. Not so happy this time.

Report a concern   August 27, 2023 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

I love that the cleaning product used is safe, do not have a strong odor, and are safe for people and pets.

Report a concern   August 27, 2023 — Rated 8 out of 10 by P.K. Zerorez Jacksonville
What could we do to improve?

We had our countertops sealed and are very satisfied with that. We had the floors grouting cleaned and are somewhat satisfied with that, but I thought that it should’ve come cleaner.
We had our main shower cleaned and you really can’t tell a difference, so we are very unsatisfied with that.
Prior to this, we had our carpets cleaned, and we were very satisfied with that. Maybe we should just stick to having our carpets cleaned from you from now on.

Report a concern   August 26, 2023 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

The air duct cleaning was awesome! Aaron and Carter did a great job very professional and they cleaned up after themselves. The house has been refreshed.

Report a concern   August 26, 2023 — Rated 10 out of 10 by L.O. Zerorez Jacksonville
What do you like about our products and services?

We liked Jake very much. He did an excellent job and is a fine representative of your company.

Report a concern   August 26, 2023 — Rated 10 out of 10 by Kenneth Mandeville Zerorez Jacksonville
What do you like about our products and services?

Good Friendly Staff who seem very committed to doing an excellent job in a pleasant and professional manner. We've used them on several occasions and were never unsatisfied.

Report a concern   August 26, 2023 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

Excellent service

Report a concern   August 26, 2023 — Rated 0 out of 10 by K.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I have emailed and called to discuss my experience with the customer service manager and have not heard from anyone.

Report a concern   August 26, 2023 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Service and results were wonderful!

Report a concern   August 25, 2023 — Rated 10 out of 10 by Piper Turner Zerorez Jacksonville
What do you like about our products and services?

Used them several times in the past. They make the carpets look like new.

Report a concern   August 25, 2023 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Sending another technician to do the job when it was not completed satisfactorily the first time.

Report a concern   August 25, 2023 — Rated 10 out of 10 by L.K. Zerorez Jacksonville
What do you like about our products and services?

Great customer service

Report a concern   August 25, 2023 — Rated 10 out of 10 by K.I. Zerorez Jacksonville
What do you like about our products and services?

Tile and grout clean

Report a concern   August 24, 2023 — Rated 10 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Outstanding Technician, excellent results.

Report a concern   August 24, 2023 — Rated 10 out of 10 by Joan Stearns Zerorez Jacksonville
What do you like about our products and services?

Techs were punctual, professional

The job was well done. Courteous and effective workmen. An asset.

Report a concern   August 24, 2023 — Rated 10 out of 10 by N.H. Zerorez Jacksonville
What do you like about our products and services?

Carpet looks great! Very professional tech!

Report a concern   August 24, 2023 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Technician was great! Very personable and knowledgeable! Highly recommend!


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