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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very knowledgeable and did an excellent job.
Fast, clean & dries fast.Courteous service.
They gladly guarantee their work and make great effort to give you clean carpets
The technician was very pleasant and knew what he was doing. He got some really tough stains out of our carpet!
I like the guarantee that you will come back for free.
Your employees are very hard working and very polite.
I consider you one of the best carpet cleaning companies in Jacksonville.
James Moser
Eric was very polite, professional and knowledgeable.
Thank you!
Zerorez made our fifteen-year-old tile and grout look almost new again. The Techs (Eddy and Jaylen) were professional. We were very pleased with the whole process.
The technician was great, however the cleaning did not satisfy me. There were spots that got all cleaned up and then there were spots that didn't. I understand stains and spots that machine could not get to but to leave it as is was not acceptable. I was not home at the time my husband was. I guess for $250 cleaning and a $200 sealant I expected better.
Great job, and very fast.
Trustworthy dependable excellent work.
Timely and very professional, Cameron did a nice job!
Through, on time, and good customer service
Your technicians are on time, stick to the estimate and do a great job.
Good communication. Arrived promptly. Clean and professional technicians
Carpet still smells after urnine treatment....2 stains did not come out.
Excellent service and very professional!
Felton Respess was knowledgeable and professional
I do like the Zerorez system for cleaning and I believe your solutions are more powerful than other carpet cleaning services, and the carpet isn't left so wet.
For this latest carpet cleaning service I thought my technician Anthony, was great! He was very thorough, and worked with me to address any specific carpet stain issues I had. His attitude was all about helping to provide good service, and caring about his work/workmanship. He was very polite and I felt comfortable having him in our home doing work.
I deal a lot with tradesmen, and service techs, and I will say he is a keeper for my specific Zerorez operation in St. Augustine, he is an asset!! Mrs Nash
Eddie was very professional
The technician was effective, polite, and thorough. The end result is remarkable! My 20 year old tile floor looks brand new!
Your technician was prompt, courteous, professional and a pleasure to do business with.
Prompt and professional.
Corey was such a nice young man, very professional and knowledgeable about stains and odors. When his prior appointment was done sooner than expected he called and asked if we would like him to come early we happily agreed. We appreciated his courtesy to our home and the suggestions he had regarding our carpet. We will use Zerorez again.
Excellent job on my carpets!
Very thorough with their work.
Eddie Chapman did a great job. It was very thorough, and is a noticeable improvement.
I like the zerorez process, carpets drying fast and look 👍🏻
Move furniture back in place .
Excellent job
Zerorez technician , Gabriel, was outstanding. I've used your company for a few years so I understand how special your process is.This time it was the best results I have seen in these years. The last technician , not so great, but not terrible. Gabriel was so very thorough, careful to do the best cleaning I have seen. He is a valuable asset to your company, personable and serious about his job. I surely hope he will be the technician that your company sends the next time I call for an appointment. Thanks for everything.