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based on 29659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff, very knowledgeable, kind, friendly, hard working. Jake took the time to explain things to me so that I knew what was going to happen and why. Elbert and the other gentleman (can’t recall his name), were very thorough and thoughtful. The whole crew made sure that work got done right, addressed any questions or concerns that I had and were very respectful of my home and made sure everything was clean, tidy and in good condition when they were complete. So thankful!
Rug cleaner does a good job and smells good. The technician Caleb is very thorough. Works hard. Explains what he is doing and why.
Great work on the tile cleaning! Looks almost new!
Thanks for sending the two professional young men from your company who were very knowledgeable and careful with my things. I was so surprised and happy when they even cleaned up after themselves. I am very please and have already recommended your company to my friends and family members. Thanks for everything.
The cleaning was thorough and left no residue. Dry time was about 8 hours.
Carpet looks really good.
On time, professional service and willing to go the
Extra mile to please the client.
I am always happy with Zerorez. Your technicians arrive on time, are courteous, efficient and always do a great job.
Excellent service in a timely manner
The techs are great, friendly, knowledgeable and professional. The product is great for getting carpet clean and fresh smelling
Morgan was just great! Service was great!
The Zerorez technicians were friendly, professional and did a great job of cleaning our carpet.
Professional and efficient!
Great job! Tike looks brand new (18+ years old)
great service with a first class job!
Quality service for a fair price. The technician was awesome and professional. Rugs were very dirty due to our dog and they looked awesome after cleaning. Would recommend them.
A few things I want to expound on.
!. Three tech got out of the vehicle, introduced themselves
2. Clean. Before they entered my house, the each put on "Booties"
3. Aaron explained the details of what the duct cleaning was going to entail.
4. Before the techs left, Arron did a walk through to make sure my house was.
5.
He did a good job
The price, customer service, the technician who do the cleaning and the fact that it gives great results. We use Zerorez regularly for all of the above reasons.
I love that you use natural products, they have cleaned my rugs, furniture, and my former carpets
well. The service is always good, the Service Associates sell but don't push! We are always satisfied with the results and service and that's why we return :)
The service technician was incredibly professional and the carpets as well as tile are the cleanest I’ve seen in years!! Great job!!
The house looks great! They did a great job as usual.
Professional, thorough.
Had a very easy time booking the appointment via text. Was able to get a visit very quickly. The technician was kind, knowledgeable, and extremely efficient. Will definitely use Zerorez again!
Need clarification on services u provide to do online orders if not providing sealing in the price that u have offered for cleaning then there should be a spot to add sealiing as extra service. I have never heard any other place giving quote for cleaning most if other services include sealing with cleaning in the charges they offer.
I ended up paying more than my budget and still not covered sealing in all areas that were cleaned and few spots r bit cleaned properly so asked to fix it.
Also it would be nice to share exact math of calculating square feet that covers in price range. Initially i was told price was quoted for total sq feet around 430 and then when measured he found 410 or something so technically i should have less charges but was charged the same for cleaning .
Not sure if i will use again.
Trey was very efficient, friendly and professional. He made sure I was satisfied
Your tech was great. Do not like doing business by rext
Very Good Service and professional staff. I have used them on numerous occasions and had been satisfied-so I go back. In this call we had some blood issues due to a fall by my wife and they did a good job, but was unable to remove all spots. Although I wish they would give it another try in the small area, but I am going to take a stab at it. I will go back to them for Service.
My technician was amazing! Super thorough and kind.