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based on 26421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very courteous rep and he did a nice job cleaning rugs in respectable time frame
Josha was very personable and thorough
Carpet looked great and so did tike
Availability was great. Got an appointment when I needed it. Service guy, Elmer was very nice.
Conscious polite technician earnestly desiring to provide the beat outcome for the client.
The chemicals you use to clean floors works
Technicians were very Knowledgeable, professional, and friendly.
Felton was very personable & informative about what he was doing to the countertops.
Outstanding service!!!
The pricing. It should not cost more to do all at once then have come back 2 times. The extra rooms price was too high. It would have been significantly cheaper if we had you come back a few days later a second time. Overall, the cleaning was good but your pricing isn’t.
Prompt and professional. The technician was great!
Our technician was not just on time but early, which was great! He called ahead, he was professional, and he explained the process and what he was using. When I showed him an especially bad room, he was able to give me an option to upgrade it and get the stains out. He was not pushy, just gave me pricing up front and then did a fantastic job. My 16 month old son was very curious about the hoses and equipment and it didn't both the technician at all. He was polite and let my son watch what he was doing. Our carpets look so much better now!
First of all, overall I was satisfied with the cleaning. I just wasn't thrilled with the spot cleaning & traffic areas. I have had other types of cleaning done & it seemed they were able to do a better job on the traffic areas & spots. I really liked the technician. He was super nice so this is no reflection upon him.
Excellent service It’s a work during an AC handler cleaning visit. Very professional, kind, and knowledgeable.
Very professional. James and crew did great job. Will have whole house air purifier installed very soon.
The tech was professional, on time and did a great job.
Jake the personal who cleaned my carpet was courteous and knowledgeable, and performed a very good job.
Very professional and great end product.
The young man who completed the work was professional and friendly.
Everyone who has come to provide services for us is always friendly, thorough, and does an excellent job. We use no one else but Zerorez and always recommend it to our family and friends.
The person that came to clean the carpets gets a 10!
Joshua with ZeroRez did a fantastic job! He arrived within the window of time given to us…awesome start! Joshua was extremely courteous and professional, very knowledgeable about the product and explained what we could expect from the process. We were beyond pleased with the results and will definitely use them again! Highly recommend!
Carpets feel stiff after drying & don’t look very clean. After asking for a spot to be cleaned again it became clean. Process isn’t very impressive.
The blood stains when wet looked looked good but when carpet dryed I could see the treated area where stains were. I paid extra money for this chemical???
The two guys who were sent to correct a previous Zerorez representative’s poor service were extremely professional and did a great job!
very pleased with the service as well as the associate that performed the service.
I love the fact that you don’t use harsh chemicals around my animals and that your professionals take their time and explain exactly what they’re doing and why.
Kendall did an excellent job!
Plan to have him back for upholstery sofa cleaning.
the tech was super accommodating, and attentive
all is well