- Phone: 515-327-9000
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Client Testimonials
Prompt service and quality cleaning products.
The carpets look great. My only issue is the communication between myself, and your office.
I sent a request to change the billing address on the credit card and never heard back.
Also, I was told I would get a call the day before...and did not. I had to call at 4pm to confirm . I was told the tech would be there by 9...and at 9:45 I had to call only to find out he was running late, so I lost 1/2 day of work.
I still would recommend your services though. I just feel you need some improvement on the communication end.
Very conscientious and really care that the job meets your satisfaction, I was very pleased. Thank you
I like Andrew. He did a fine job and had an excellent attitude!
The carpet looks amazing and the house smelled great.
i have hired other carpet cleaning company's and none have impressed me more than your company. the carpet looks amazing and your worker was friendly and knowledgeable about his work. i like that! Stains that i figured would of never came out, did.
Great Job,
Thank You,
Name removed
P.S you can share my comments but not my name please
Your representatives and workers were all very courteous and very efficient. I especially liked that the stains on my stairs are now all gone. Also, there is no crusty feel to the carpet.
fast and Kyle was very friendly
Our carpet feels very soft and smells clean.
On time. Explained everything in detail. Clean and thorough. Customer friendly. No mess clean-up.
One thing I think you should really work on is the right questions asked before hand, so that when the technician gets to the home, the bill isn't nearly $200 MORE than what was quoted. This has happened to us twice now using Zerorez. We like Zerorez and want to continue using your company, but we wont give in to that again!!!
Excellent service before and during carpet cleaning; our technician Matt was very professional and explained the process very well. And, all my carpet stains came out!
Sorry, due to the nature of my job, I cannot allow you to use my name or comments to promote Zerorez.
The friendliness of the staff and the products used work and smell great!
The process of cleaning without soap and you amazing 1-year warranty
The cost associated with the product results.
Setting an appointment was fast and easy. The person who cleaned my rug was fast, efficient and polite.
Efficient and clean
No soaps or chemicals, carpets are soft and the loft is back, most stains came out, fresh smell. Service tech worked fast, did a great job on the carpets, was knowledgeable, friendly, courteous.
Carpet looks great and house smells good
A recommendation from friends about Zerorez was the reason we tried your company. We are extremely pleased with the results. Thank you for your services.
Fresh smell, soft carpet, no harsh detergeant, very nice technician
I love the way the carpet looks. The company was willing to change the day at the last minute. The carpet care man was very personable and efficient.
Zerores recently cleaned our carpets, they look and feel great now!!! I've had other companies clean them and they never looked this good! Thanks ZeroRes!
Less water used and less drying time. Loved the citrus smell afterwards
Very pleased with the results -- all the spots/stains were removed and the carpet looks as good as new.
Thoroughly cleaned, stained removed, friendly technician.
Didn't really like the 2 hour window to wait for service. Would prefer to set a time up front.
Thanks
The tech made our carpet look brand new again, it's 10 years old!Everything smelled so fresh, and the tech was very friendly and courteous, and he got a stain out of the carpet that no one else could, including the Zerorez tech who cleaned our carpet last year! I would rate Zerorez a 10!
Everything was very nicely cleaned, compared to previous times I've had my carpets cleaned by others.
Friendly tech, on time, cleaned the carpet spotless, carpet dried quickly.
You did an excellent job cleaning our carpets with no sticky residue! You got stains out that other carpet cleaners could not get out. We will use you again and will recommend you to our friends.