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Client Testimonials
Cleaned carpet in one of my apts. that was terrible and did a great job. Saved me from replacing carpet.
Professional service, communicate thoroughly, soiled carpet looks great.
Professional, friendly, and helpful. I loved how fresh it smelled, and how clean it was! My carpet looks great and i could not be happier!
The service tech explained what he was going to do,how long it would take, and what the final bill would be--this all took place before any work was started. Bob seemed knowledgeable and personable. He explained how the equipment worked and took pictures to show the before and after cleaning results.
I like the way the carpet feels when it's dry, soft not stiff. The spots do not appear after a few days like they did when I used another carpet cleaning service. Both times I had Zerorez clean my carpet the young men worked quickly, efficiently and were helpful and friendly. They seem knowledgable about carpet and stains.
Sales Pitch from the tech.
Answered questions willingly.
Stopped to spend special attention on the predominant stains and cleaned them up very well.
Did a very thorough cleaning job, the carpet in all the rooms looks wonderful.
The service man was very efficient and so far the rug looks very clean.
The soft carpet when you are finishe and the quarantee you provide to you customers. You are a company that treats your customers right. Thank you. Donald J. Mulvehill
Very informative and efficent technition
I liked the idea of no soap being used on my carpet. It was quick to dry and the carpet felt very soft after it was dry. Gary, our technician, was very friendly and he did a great job. I would recommend him to anyone. I was disappointed in the communication when I called inquiring about Zerorex. I was told on two occasions that Zerorex would come to Oskaloosa for no less than three locations. My second call I was told each location would need to have at least $200 in services. I had no problem with that as I understand it is a distance to come. However, when I called to schedule the cleaning date, I was told I had to have a total of four locations (three besides me) and each location would need to use at least $225 in services. That is a problem that needs to be corrected! Persons answering the phone need to have their information right.
The carpets smelled great and looked so much better. Also, Kyle was very personable and provided excellent customer service. He even came out to clean my carpets after normal business hours.
I love the fresh smell after you have been there. Also, spots never come back like they do with other carpet cleaning systems:) Thanks for a great job!
How well our building smells after you clean!! It is amazing!! However, I was a little disappointed with the bathroom tile work done this time!! It did not look very clean around the toilets and edges!! Main portion of floor looked good though!!
The technician was prompt and friendly. The cleaning itself was excellent.
The quality of your work and customer service. I will definitely use zerorez in the future!
there were a few spots that didn't come up, Please send me a paid receipt.
Dried fast with farms I had. Nice smell. Carpets were soft not crunchy when dry
Associate (Mark) was very professional, explained what he was going to do, and completed it in a very timely manner. Thank you.
No wait time. Excellent job. Good worker.
good customer service, nice, polite service technicians & they stood by their 100% satisfaction guarantee. carpet looks great!
Great service person. Pleasant smell. Not disruptive or messy. I would definitely call them again!
I really like the product as I have animals and don't want him to be around any bad chemicals. I also have dealt with a few of the guys that come out to the house and every time, they have just been wonderful.
I was very pleased with the time he took cleaning and moving the equitment in and out
of the house. He was nice to talk to about my problem places I wantd cleaned. I
would say you did a very good job at hiring Mark. JOB WELL DONE ON CARPET.
LOIS LANE
Quickly and efficiently done. I am pleased with the work.
We had a lot of dog spots in our 11 year old carpet and had recently lost our elderly dog. All of them have come out and don't appear to be coming back at this point. The tech was very professional, did a great job and was very personable, which is why I also sent my area two small rugs with him to have them cleaned. I would like an update on when they would be cleaned. Thanks.
Very good job and friendly employees. Excellent job and service!
Carpet is usually soft after cleaning; dries quickly--not overly wet.
Clean scent. Professional employees
The carpet looks and feels great! It dried quickly.
Professional, reliable service.