Client Testimonials

Very thorough job in cleaning my carpets.

They were very good

Super quick response- I put my request in online and they called in literally 30 seconds. They were also able to schedule immediately and in a timeframe that was preferred by me. Addtionally, they gave just a 2 hour time fram which is greatly appreciated. Service was fantastic and they honored the price quoted even though there was an extra piece of the couch- couldn't be happier.

Products--no harmful chemicals! Empowered Water cleans my carpets and it smells good.

Service--techs are nice, work fast & no surprises. They walk me through exactly what they plan to do. I have used ZeroRez for carpet & air duct cleaning lately. BOTH times the techs have been ready earlier than promised.

Clean

The fact that the carpet was not soaking wet and dried quickly.

We like that you guarantee your work and will come back for a do-over within 30 days. We especially like Andrew (one of your Technicians). He was very competent, thorough and pleasant.

less chemicals

Took care of our pet outdoor and uterine issue from our lab. It dried fast. And smells great.

No harsh chemicals, carpets dried very quickly, felt new and smelled very fresh. Technician was also very knowledgeable and friendly.

We had our carpets cleaned today and was very impressed with the cleaning technique and the service provided. Thank You!! It didn't leave a lingering odor as some carpet cleaners have in the past.

Quality
Customer serbice

friendly professional staff.

The carpet came cleaner than I thought it would, and it didn't take very long (45 min).

Everything! The personnel were friendly and competent - can't ask for more than that. Also, did a good job - and can't ask for more than that.

The customer service over the phone and in person was excellent...and the product smelled amazing! When I noticed the areas that were missed the cleaner didn't get mad and brought all his stuff back in and finished what I wanted!

Made our old rental carpet look and feel comfortable again.

The young man that was here was very polite and did his work well. And when we asked him
to do an extra home he did it willingly.

the zerorez representative was very couteous and efficient. This is the third time I have used your company, and it far surpasses others I have used. Cleans better, and stays clean longer.

Friendly, efficient staff with great results. Glad we gave you a try!

You were able to come out the day I called you and your technician was very friendly and knowledgeable. The price is competitive and the carpet looked and smelled great!!!

Your employee was quick and curtious and the carpet dried very fast.

The service tehnician, Matt Carr, was very polite and explained what he was going to be doing very well. The citrus smell was not overbearing and the carpet looks great!

did a good job and was friendly.

He did a great job on our carpet that was challenging especially with it's age being 10+ years old and light color. My daughters room was another issue altogether, with us being foster parents for the Animal Rescue League of Iowa there were numerous puppy smells coming from the carpet and we were sure we would have to replace her carpet, but thought we would try the cleaning first. It looks like so far, we will able to hold off on that for awhile anyway as I don't smell anything at all at this point and usually the smells come out with the heat and we have a couple of hot days so I am very happy with those results as well.
I also love that it is pet safe and dries relatively quickly. At the time of our scheduled cleaning we had 3 adult cats, 1-6 week and 1-8 week old kitten here in the house, last week we were hosting 11 cats/kittens. I felt very comfortable when the cleaning was done letting the cats out knowing there wouldn't be chemicals all over their paws that they would then in turn be licking up. That was a important factor when choosing your company. Thanks for the great and friendly service. Teresa

The man that cleaned the carpets was great.

Excellent service! I have already told friends about you and some said they are going to call you! Jason Young was the one who cleaned all the carpets in our new home. He did an outstanding job! Thank you Jason and Zerorez!

The carpet is very clean, the stains are gone. The chemicals used didn't have a strong odor. The technician was very pleasant. He took the time to explain what he was doing, and briefly described all services offered by Zerorez.

Professional and quick.

A very Good Job! They did everything I asked.. (but paint the bathroom)