Client Testimonials

Customer Service

The carpet always looks brand new when you get done cleaning it!

the process is quick and the results are outstanding.

The fact that the cleaning agent is chemical free. Very friendly service.

I thought David did a great job of explaining what he was going to do and was very generous when he said he would try to get a bad spot out, but would not charge me if it did not come out. Everything looked great after he was done. I waited the 30 days before completing this to make sure that everything turned out as well as we thought when he was done. We have recommended you to a friend who plans to call you to set up an appointment to have her carpets done as well. We will use you again to do more rooms in the house next year.

The attention to detail and customer satisfaction.

Employees were thorough, nice, friendly and knowledgeable.

Excellent communication...on time...carpet looks great.

Fast, Friendly people. Carpets look very good!

Service man was very interested in understanding the areas to be cleaned, very hardworking. He left the carpets looking great and the nap brushed to perfection. Almost all spots were removed. We discussed a few areas where there had been a pet problem and decided not to do the "extra" service because of possible future replacement of the carpet. The spots in those two areas were removed, but unfortunately the smell is still present. I might want them to return to do the extra deep treatment . Thank you for the great service!

No soapy detergent used.

Friendly and helpful staff. Good product

The technician was able to get a stain of finger nail polish out of our carpet that was 4 years old! The method of cleaning left our whole house smelling fresh and the carpet felt so clean and looked extremely clean. It's truly the best carpet cleaning we have ever had.

Your service reps. were great.

They were on time. They showed me that they want to be at my apartment.

I like the pet pre-treatment process and the products that I can use for clean-up of messes and spills.

No odor to the product and the guy who did the cleaning was thorough and quick.

Very nice, knowledgable staff. Carpets look wonderful - almost brand new! Carpets dried very fast and the house smells fresh/clean. Bought the enzyme cleaner as well for future stains. Great experience.

No soaps or chemicals. The one thing we feel you should change would be when you run a special either include the tax or say plus tax.

Servicemen were friendly and informative on Zerorez products. With the two of them (one as a trainee) they seemed to work well to complete all 6 rooms & hallway within an hour and ahalf after explaining the procedure to me.

Quick and efficient. Found a problem with the furnace we were not aware of.

Quick service. I love how my house smells after carpets are cleaned. Your employees are very friendly and professional.

Bob who arrived was dressed nice, and went to work. Told me what he was going to do and what was going to happen. I had my duct work cleaned. Bob proceeded to do an excellent job. I could tell a diference in the air in my home when he completed the job. He was good to put tarps down to keep my floors clean and he was pleasant. I plan to have my carpet cleaned in the spring by Zerorez. When I asked Bob if Zerorez did a good job on carpet, he said, "they do a awesome job on carpet. So, I'll give them a try. You have a happy customer here. Thanks!

Very quick and clean. Also, the smell afterwards was pleasant and didn't stick around long.

No shadowing since no residue left in carpet and excellent technician work!

Still clean after a few weeks!!

no residue, not sticky. Carpets stay cleaner longer. Good service and personable service people.

Very nice and helpful. Explained everything to me and was receptive to questions.

prompt service, carpet dried quickly

I had my carpets cleaned by Zerorez and was extremely happy so I recommended them to my mom. She was been very impressed with the way mine looked and wanted to try out a different company to clean her carpets as well. BUT she was at very reluctant to change over!! Once I had mine done she was confident to have hers done by Zerorez!
Everything went smoothly from the time I called and made her appointment to set the day and time. The office called later to give us the 2 hour window frame for arrival.. On the day of service Devin even called ahead to say he'd be there in 10-15 minutes.. Right on schedule!! Her carpets were cleaned and dry in no time and it looks amazing! She was very happy! We will continue to recommend you to all our friends and family!!
Thanks!!
Sheree May