Client Testimonials

Great service from scheduling to actual cleaning. Very great guy. Even though our air conditioning was broken and it was 90 degrees. What a trooper.

Noah did a great job. He was in and out in approximately 1 hour. Be was neat and cleaned up afterwards nicely. He was prompt and actually a few minutes early. He explained process and asked if I had any questions. Very happy with this young man.
Would highly recommend others to your company. Sue Bauer

I really loved the HVAC cleaning. Seeing all of the gunk cleaned out was an amazing feeling and Austin was great at explaining everything he was going to do. I ended up asking for extra cards to pass out to some folks I know in older homes that have complained about air quality and will be posting a Google review tonight to let folks know how it went. The guys who came out for the carpet cleaning were great too and you could tell they knew what they were doing, but would have been nice to have been able to see the results of the cleaning like I was able to with the HVAC. Overall it was still a 10 star experience though and I'll probably be getting another carpet cleaning on the same house before the recommended time just to get more of the previous homeowners gunk and nastiness up and out! Thanks all!

It is safe for pets

Zerorez is the best. My carpets dry so quickly and are not sticky afterwards. The technicians are always so prompt and considerate. They walked through my house before and after to make sure I was satisfied. Definitely recommend!

The house seems fresh and clean and the service was great!

The representative (Robbie) was very helpful and diligent at getting the work done. He even helped me move the fridge to clean the carpet. And your products were all natural and good smelling products.

Simplicity of products used and a light citrus fragrance used. Good customer service.

Healthy for kids and pets, quick and professional

Smell, dries quickly and looks new.
The technican was amazing. He was so polite. He was very knowledgeable about the products but not pushy! I believe his name was Josh and i would prefer having him even if I had to wait

No chemicals

Clean and fresh

We recently purchased a town home. We requested vent cleaning service. The technician was phenomenal ! He was friendly, courteous and went the extra mile. He was informative, knowledgeable about his duties and his company. He was prompt and had great "follow-through". He was THOROUGH. We had an all-around wonderful experience ! When it came time to pay our bill, the technician drove to our temporary premises to obtain a check for payment. Went the extra mile to please us as customers! A+ service ! Without a doubt !!

I was very impressed with my service associate John. He communicated very well. John was very careful about making sure he didn’t mess up any of my property. John explained the cleaning procedure to me thoroughly and recommended I add the level 1.He also was considerate enough to tell me that the noise may bother my little dogs. Unfortunately before John was finished with my carpet his truck broke down. He told me what happened and said he was waiting for a maintenance person to come. John waited for almost.an hour and finally came back in to tell me that he was not able to get anyone to come so he was going to drive back to DesMoines and switch out the van. John was very frustrated and it sounded like communication at zero Rez is not great. Fortunately I did not have much going on the day he came because by the time he got done it was after 1pm. I hope that zero Rez is able to figure out their communication issues because other then the problem with the van I was very happy with the cleaning and with a John.

I am so glad we used Zerorez!! They was amazing and did everything they was to do and went way above and beyond! They had amazing Covid protocols in place! Thank you again!

I am so glad we used Zerorez!! They was amazing and did everything they was to do and went way above and beyond! They had amazing Covid protocols in place! Thank you again!

The carpet cleaning and duct cleaner are definitely worth the money! The technicians have always been very friendly, answered all my questions, and done s great job with their work.

Great service - Austin was very considerate.

We are so pleased with our Zerorez experience. We had the most professional people working in our home, excellent customer service throughout, and would highly recommend Zerorez to anyone looking to have their carpets cleaned and their home's cleanliness restored. Pets and Iowa weather (and teenage boys) are tough on carpet, Zerorez to the rescue! Thank you!

I appreciate that you use non-toxic materials in cleaning. I also appreciate your quick service.

Great customer service! Austin did a fabulous job of explaining everything.

The service was fast and efficient. The technician was friendly and knowledgeable. He did an awesome job getting our carpet clean. Thanks!

Good customer service and a good product.

Professional, smells great, and the carpet gets so clean! No nasty residue either. We have you out twice a year:)

Excellent service and my carpet looks new again!

Carpet never feels sticky and it always feels and smells so clean. Always do a great job and staff was very helpful.

Quick dry times, doesn't leave my house humid as a jungle, pleasant none chemical smell

Duct cleaning A+

Ethan did a great job, so very polite, and also very careful of social distancing and wearing a mask and gloves, etc. Our carpets look wonderful! Thanks for the great job.

Amazing service! Very prompt and quick! Carpet looked like new when they were complete!