Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84515 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2019 — Rated 10 out of 10 by Ryan Pigg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets were really clean. The only problem is in the room with the most stains, the cleaning process left a horrible scent afterwards. I wish I would’ve known that before.

Report a concern   January 19, 2019 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your company does the best carpet cleaning!

Report a concern   January 19, 2019 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep, Clint, does an amazing job and is professional and personable.

Report a concern   January 19, 2019 — Rated 9 out of 10 by K.I.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy and efficient in scheduling. Pleasant technician.

Report a concern   January 19, 2019 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great deals! Great service!

Report a concern   January 18, 2019 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is more fresh and healthy now. Thanks to you all. Will have you guys back again in the near future

Report a concern   January 18, 2019 — Rated 2 out of 10 by B.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

1. Edges of downstairs carpet are not clean. This carpet abuts a wood floor, not the wall.

2. Service tech was cleaning AROUND the downstairs furniture. I had to move the furniture off the carpet. I don't know whether he was planning to eventually move the furniture, but, seems that would be the first thing to do if you;re planning to do it. I offered to help.

3. First 3 stairs still have dog hair embedded in the risers. Not clean.

Report a concern   January 18, 2019 — Rated 10 out of 10 by Debby Hoskins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez! Darwin is very professional and does a fabulous job.

Report a concern   January 18, 2019 — Rated 10 out of 10 by J.A.R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is the only company I trust to clean our carpets. We had a bad experience with a competitor because their process left a residue on the carpet and within a month the carpet looked worse than it did before we had it cleaned. I thought our carpet was ruined. We called ZEROREZ and they got the carpet clean again. I’ve been a believer ever since.

Report a concern   January 18, 2019 — Rated 7 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Reps shoukd have name of business on vehicle. Previously rep was extra diligent about getting stains out. This one required more prompting.

Report a concern   January 18, 2019 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable and respectful Technician. Jaylon was excellent!

Report a concern   January 18, 2019 — Rated 10 out of 10 by M.S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   January 18, 2019 — Rated 8 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Wait until the carpet dry before asking for recommendation feedback.

Report a concern   January 18, 2019 — Rated 7 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would have liked to have tile cleaned free special. I am a repeat customer and it should be offered.

Report a concern   January 18, 2019 — Rated 9 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were great!

Report a concern   January 17, 2019 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They cleaned our kitchen tile and it looks like a brand new kitchen! Plus the man who came to do it was great, friendly, and quick. 😊

Report a concern   January 17, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great; very knowledgeable. He did a terrific job. I love my freshly cleaned carpet!

Report a concern   January 17, 2019 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, up to date on appointment timing, friendly and knowledgeable service guy.

Report a concern   January 17, 2019 — Rated 10 out of 10 by L.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and products.

Report a concern   January 17, 2019 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kendrick was punctual, friendly and efficient! Thank you!

Report a concern   January 17, 2019 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy did a great job cleaning my carpet

Report a concern   January 17, 2019 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people were wonderful and did a great job

Report a concern   January 17, 2019 — Rated 10 out of 10 by B.A.B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient, thorough. The service is outstanding.

Report a concern   January 17, 2019 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service and very polite personnel!

Report a concern   January 17, 2019 — Rated 10 out of 10 by Dwayne Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Technician was very knowledgeable and personable as well as professional.

Report a concern   January 17, 2019 — Rated 8 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tile included was not done 😕

Report a concern   January 17, 2019 — Rated 10 out of 10 by Tiffany Snowden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stairs look amazing. He was timely. Efficient. Professional. Very impressed. We could not have ask for better service. Thank you.

Report a concern   January 17, 2019 — Rated 10 out of 10 by Arthur Macias Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, dependable and good service.
Operator who did the cleaning was knowledgeable and efficient.

Report a concern   January 17, 2019 — Rated 10 out of 10 by Ashley Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed with the technician! On time, knowledgable, and efficient!

Report a concern   January 17, 2019 — Rated 9 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its always been excellent service, quality of finished work.

We had carpet 32 years old in a condo that you took care of for years. It still looked pretty good at removal.


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