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based on 84515 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great results from competent, friendly people.
Technician was on time, friendly, respectful and knowledgeable. He made sure we knew what he was doing alon the way and showed us progress along the way. He made sure to protect our furniture etc from any water damage.
The final results were absolutely amazing and shocking. We had a lot pet stains and odors from our older pets, so we paid extra to have those treated. And that was well worth the investment, as those are gone now and have not returned.
When all of our neighbors saw the Zerorez truck, they all agreed this company is the best. And all of my friends that have come over since the cleaning have commented on how great the carpets look. They said they could see the difference and that it gave our old carpet new life!
Thank you for a job well done! We will be recommending and using your services again!
We liked the Professiinal who cleaned our home - Chris. Good product. Great service.
Carpets dry quickly with clean smell. Great job.
No residue left on carpet which begins to attract dirt all over again.
Stains don’t come out, our fault, we just expected more
Technician was courteous & efficient
Friendly, professional services
clean and efficient
Drying time was so great compared to traditional carpet cleaning, and we hd stains removed that were on our carpets when we moved in 4 years ago despite other professional cleanings.
Everything
I had always been curious about the Zerorez process. I like the green aspect as well as soapless process. The technician was knowledgeable and thorough. The floors were beautiful.
Your service technicians are conscientious and hard working. They are knowledgeable and helpful. Your products are excellent. I will never use another carpet cleaning firm.
The carpet looks amazing, like new! The serviceman was extremely nice and helpful.
Chevis was extremely polite and nice
Great service tech and great service. Very pleased with everything
No harsh chemicals, and the service was great!
Good cleaning, fair prices, technician was detailed, gave a good explanation and price break down
Our experience was rushed and didn’t feel the rug was cleaned as well as the carpet areas.
You don’t use chemicals
Salesperson very professional.
Carpets look wonderful and smell great.
I like how the Zerorez service tech explained what the cleaning process would be and how he demonstrated the process.
The results after he cleaned our carpets was beyond amazing!
The carpets were like Brand New!!
Johnathon was our service tech and he did the best job that I have ever seen in the carpet cleaning industry!!!
My carpets have never been better! I have pets that can be so hard on my carpets and there was one spot I had given up hope on. Definitely was ecstatic with the outcome! Definitely will bring them back out.
Even though the job turned out to be much harder and labor intensive then they thought they were very nice and committed to making sure we were satisfied completely.
Seemed to genuinely care about high quality work and not rushing the job.
Nice, professional technician.
Nice thorough job.
Straight forward, good thorough job without cleaning personnel trying to pressure you in to additional services.
The tech was extremely patient and thorough.
You reached out to me to correct and improve upon the service you had previously provided, perform retreat. Things got worse, your technian initiated his conversation with me with a lecture on carpet care without knowing how we care for our carpet. After a skin him not to lecture and handle the task that he was sent to take care of, he went to work. Pulling hoses through the house, hitting walls, around and against furnisher. I asked he take care of my wooden floor, he failed follow through my request. Water remind on my floors after he left my home. I was happy to see him leave. If you would have left my experience with Zerorez with my initial experience my rating would have been higher. Would I recommend today, most likely not, the service is as unpredictable as the cleaning. Someday after this experience wears of, maybe.