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based on 84515 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez for years because my home always feels, smells and is clean when they leave. I must comment on Randy R, who was my technician this time. I have the carpets cleaned yearly and he is one of the best. I was thorough and friendly. I will ask for him in the future!
My carpets and tile look fabulous! I liked how easy the process was and how fast the carpets dried.
The carpet’s final result looks good. The only thing my wife and I felt like it stayed wet much longer than our usual cleaning. Actually it was wet for a day and a half. I believe he could extracted more water before he left
Very ckean, no odor
Kept me in the loop at every step. No pressure sales tactics. Great work on the carpets. House smells like a lemon tree grove. Would recommend 100%.
Our carpet has ripples and waves all over the whole house. They are big enough to trip over.
They are coming to look at it tomorrow. They said when it totally dries it should be OK. We will see but it looks terrible right now.
I am very very upset about this.
It’s always excellent.
Zerorez, clean, fresh, no chemicals.
Fast and thorough
The employee rushed the process. Left carpet very wet . Kept pushing to have carpets treated with stain guard even after 3 no's. Worst experience ever!
Sanitizing cleansing without chemicals
High praise for technician Garrett!
Technician prompt, polite, efficient. Fantastic results. Final price consistent with estimate.
They work
Technician was amazing! Took his time and really explained everything he was doing...very friendly!
The young man was very nice, worked really hard and answered all my questions.
Very nice service man
Your service and knowledge.
Quick and easy service. Honest service tech
10/10
Michael did a great job and was very professional. Five Stars!
Our technician was extremely helpful and did a great job.
Great service !
The carpets were left kind of wet. From past I don’t remember them being wet
I have old carpeting a d the service technician got it very clean especially the stairs. I noticed a big improvement in the edges of the carpeting near the walls.
Last two cleaning appointments the technicians did not use the "brush rolls". They only used the wand to clean carpet. I was not aware that the brush rolls was part of the standard cleaning until I saw a demonstration video on your website. To my surprise I noticed the brush roll being used and never saw it used in my home on both cleanings.
No pressure hard sales used. Job requested was performed fast, accurate with excellent results, no waste of time.
Our carpet cleaner was very professional, quick great results. We love the natural products since we have small children:)
on time, came when expected, did a great job
randy was very courteous snd punctual He did a fantastic job on our carpet.
He was so courteous, friendly, professional, knowledgeable and pleasant to work with. I am extremely happy with his work and honesty.