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based on 84512 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean carpet and tile! Thank you
Cleaning actually works and lasts. Very quick and efficient. Have used the service here in Allen, TX and when we lived in Las Vegas, NV.
Good Job! Called ahead worked quickly will recommend
We like the fact that you use your "special HOT water" cleaning process which gets most of the dirt and grim out of our carpets.
The price & the fact of not using chemicals.
When I've tried to use my Kirby carpet cleaning attachment, the shampoo made it hard to breathe. I had to use my inhaler. I tried another carpet cleaning company once, and the same thing happened. I had to open the windows because of the cleaning product used. I thought I would try Zerorez. I had NO breathing issues!
The technician was great. Professional & friendly. I will definitely use Zerorez again!
Very friendly and professional staff. Prompt, courteous, and the work was great!
The Technician was very informative and did a very through job. He made our tile look brand new!
The service was great
CAN'T TELL THAT TILE WAS CLEAN !!
Ricardo was very professional and helpful throughout the whole process.
Great product and very impressive people - Darwin was fantastic! Very professional, efficient and detailed.
The tech was pleasant until he realized I had a 89 dollar deal then he had an attitude. He was actually very rude when I brought out my email and snapped at me saying “I understand I don’t need that I’m trying to work it out” in a very snide sharp tone. He poured so much water when doing the tile it went everywhere. Some of my kids stuffed animals got soaked and I had this box with a red packaging on the floor and that bled into the grout right by the fridge which wasn’t an area that got cleaned so the grout there is slightly dyed. He also left a soaking wet rag right by my kids play kitchen which was discovered by my 1 year old who was trying to suck on it. The cleaning was good but the service person was terrible. My mom just had service done and loved her tech so I tried it. I didn’t have the same experience as her. And then he lied to the office and said he started with the tile because none of the rooms were ready for him. The front room was completely ready he just wanted to work from the back forward. Well I had both the other two rooms ready before he even started scrubbing the floor he had just pooped stuff on it and he could have started with the room that was ready because I was done in less than 10 minutes with all rooms. He also left the edge of the rug so soaked from the floors that is wasn’t even dry 24 hours later.
Quick and easy
Professional and thorough service.
Prompt, friendly, efficient, effective and good value.
Good overall experience
Technician was efficient, thorough and courteous.
I like the fact that there was.no residue and we could walk on it immediately.
It was a very fast clean and I felt like it could have been more thorough. Technician was very friendly and accommodating when I asked him to pass over the carpeting again.
All natural products and knowing exactly what the cost will be up-front.
The service was outstanding. The technician who cleaned our floors was extremely friendly, efficient and answered all of our questions. We will definiately keep using Zerorez.
i like the way you'll clean my carpet it's not soaking wet when you'll leave and the last rep who cleaned my carpet was very good and pleasant to work with he was very professional and he took the time needed to clean my carpets thoroughly i'm well pleased with the service, also he was a good sales person because I wasn't intending to spend as much as i did but because he was pleasant and was giving me such good customer service I went ahead and let him do more.
From the beginning when the gentleman came out to give an estimate he explained how everything worked.
When the guys came out to clean they were very professional.
I like the drying time and less chemicals that they use
Very efficient, prompt and they do a very good job
Your employees are very professional and our carpets always look amazing when they are finished. They usually get any stains out that we might have as well.
Excellent customer service. Arrived exactly on time! Carpets look and smell better than new! We will use you again! Thank you!
No soap or chemicals
No harsh chemicals. Prompt service. Technicians are professional and helpful.
Love the quality and level of service!
My carpets look excellent. The Technician’s name is Joe Vasquez he was great! He explained what he was doing. Joe was very knowledgeable, professional, and has the best attitude. Thank you!