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based on 83989 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am always so impressed with Zerorez and the people they send out to clean. Darryl B. was my technician this time. He was wonderful. Explained things carefully to me, commented on sealants for carpet and tile that I could purchase, if desired. Showed me dirt in clear tank that was in my carpet. Wore booties on his feet to keep areas clean with the rain outside. He cleaned tile for me that was so professional-looking. He had a great personality and was kind and considerate. He even helped me move some furniture out of the way. Thank you, Darryl B.
Try a phone call from the owner !!!!
tech showed up on time, friendly and did an excellent job working efficiently to get things done.
Carpet, couch , chair and tile looked very good afterward. I will highly recommend ZeroRez. Thanks for the 4 room $99 deal which allowed me to get other items cleaned that I needed.
Even though you had to come back, our technician did a good job.
Fast and thorough
Great job and great service man
Your service people are very informative, happy and very helpful. They do a great job and your products are very wonderful as they do not leave a residue on my carpet.
I always recommend you to my friends and family.
Your technician was very informative and explained the process before the work started. He was thorough and made sure the dryer vent work went smoothly.
He was on time and left his work area very clean.
Your rep was quick and very professional, will wait to see if the spots return!
Great Service . Thank you !!!
The work that was done was very good but the tech walk in the door and immediately said he smelt a strong smell is urine and that he could remove it for an additional $90 so my wife said ok. Funny how we have lived in this house for 8 years and not one person has ever smelt urine but your tech did before even making it through the entry way. So once my wife agreed to the extra $90 the tech told her 10 more times how bad our house smelt. Not exactly what you want to hear when you are paying someone $319.00 to perform a service. So although the carpets look great we will not be using your company moving forward.
They where great!
We were very happy with the service, your technician was was very thorough, friendly and informative. We would definately refer your services to friends and family.
No odor. Carpets very clean. Dry quickly. On time and professional.
All of the carpet (3 bedrooms and the living room) came out looking great - my only complaint is that the living room carpet took 4 days to fully dry and now smells like mildew/mold - kind of like laundry left in the washing machine too long. I have called and another tech is coming out tomorrow, so I am really hoping it fixes it.
I like not having a soap residue left on my carpet. Your technician is always on time. Does a great
Job
Professional staff and quality cleaning products.
Dalton was very personable, nice, friendly, helpful and hard working. He was able to get the pet stains out of the carpet, but not the paint stains, which was kind of disappointing.
I would ask that you all have your representatives wear shoe covers. Our rep arrived quickly once we received the call he was on his way. He was very friendly and chatty.
I had to reschedule my time, which seemed easy until they did not show up. I had to call and check on it- it had not been changed in the computer. However, a technician was at our house within 30 minutes.
Your tech was professional, very efficient, and did a wonderful job!!
on time... professional.... courteous.... work well done.... thank you !!
Cheaper
Carpet dries very fast and boy is my carpet clean and fresh. Good job
Will be expecting my 50 dollar steakhouse gift card within 30 days. Please don’t mess that up. 😊
We liked your carpet cleaning services.
Did a great job!!
The technician was excellent, very friendly and did a great job!
I have used Zerorez for years. When you make appointment ask for Torrance. Great Technician.
service was wonderful, carpet looks great
Johnathan was really good - explained everything well, made it fun/entertaining. It worked very well on very nasty carpet. Like the lack of toxins a whole lot