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based on 84512 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything! Charles was very professional and helpful!
I like your ability to remove stains ---- but getting your staff to the site is problematic, at least in my most recent experience. My apartment is on a very busy street and to help fine a parking spot I went over to the building one and a half hours before scheduled time of arrival....(arrival time is a three hour window)
Let's say I spent about 5 hours of time trying to help. I think I will install hardwood and forget carpets.
But, my carpets look really GOOD.
Name removed
Left water marks on floor tile from cleaning tool
Very professional, great job
Your carpet is really clean when done. Spots do not come back. Good for allergies
We have a dent in our new freezer and stains still on the floor
Floors look great. Service technician right on schedule , very courteous and conscientious.
The cost of the service was quoted much differently on the phone vs what the technician wanted to charge.
Courteous, thorough and efficient.
Justin was great and did thorough job.
Clean without harsh chemicals.
Friendly technicians. On time and fast, but thorough job
LC was very friendly helpful and thorough
The service tech was clean, friendly and quick. I will be a repeat customer.
Quick response. Quick drying, no smells, easy reasonable price
My carpet is clean and fresh. The price is right and the services are excellent. The technician was on time, courteous, professional, knowledgeable, and just good at his job. He cleaned all 3 rooms in about 45 minutes. It was great! Thank you.
The guys were on time, professional, cheerful and thorough. They did a great job.
appointment window 3:30-5:30. Technicians arrived 7:30pm. Never told there was a 5hr dry time on carpets, so after such a late start, unable to sleep in bedroom. Carpets did not look/feel clean after drying. Cost was a bate & switch. Quoted one price, but that increased by ~$150 once techs were on site.
Never again
Everything
The Quality.
I was not given the price as was stated in the email I received.
Everything! We love the coffee and food! The desserts are also amazing...every time!
I like that no harsh chemicals are used during the process. The service was superior!! Very thorough and professional. I will definitely use Zerorez in the future
Professional, polite and efficient.
The zerorez carpet cleaning is incredible.
Nothing cleans like Zerorez.
Prompt service and friendly service.
AWESOME. I'm a house flipper and use them regularly, great service and I can count on them to do what they say they will do
Cleans without chemicals - professional workers.
Clean great and we love the flash treatment to erase the deep stains.
The professional who comes to our home is so informative and super friendly.
Fabian and Clint were Awesome, did amazing job!!
Kyle was very helpful in getting our carpets cleaned properly- I appreciate his help & good info!
Non toxic