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based on 83988 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are always friendly and professional. They are careful with furniture and other items that could possibly be damaged. They explain thoroughly what their plan is and they work efficiently. The final result of their work proves how good their training and experience is.
That it leaves my carpets clean with minimal down time (dries fast). Loved it.
The price quoting over the phone vs at the home was 2x more expensive. I expected a little up-sell, but the final amount was ridiculous.
I have used Zerorez the last couple of years for our carpets and tile floors at home. Each team member that has come out to complete the work has been courteous and professional. And their pricing is on par as well.
We like that your technician was on time, explained what he was going to do, was careful in moving throughout our home, took time to explain what he did and what we should expect, and cleaned up when he was done. He was also patient in answering questions and allowing us to move around the house while he was working, Bob Last name removed
We like that your technician was on time, explained what he was going to do, was careful in moving throughout our home, took time to explain what he did and what we should expect, and cleaned up when he was done. He was also patient in answering questions and allowing us to move around the house while he was working, Bob Last name removed
No odor and drys quickly. Safe for pets.
No chemicals
The floor is great where it was cleaned. There’s a 2” edge on both sides of the rooms/hallways cleaned that are still dirty. Looks like a dirt racing stripe down the sides of the hallway.
Cleaning method and cost.
WORKERS ARE POLITE AND FRIENDLY. NO UNDUE MESSES. SPOTS DON'T COME BACK. WE ONLY HAVE 2 ROOMS WITH CARPET, THE REST IS TILE, PERHABS A COMBINATION OF CARPET AND TILE
Professional, prompt, attentive to the cleaning,
The technician was prompt, friendly and very courteous. I would recommend him to anyone.
Excellent workmanship and service!
Very professional. They did a great job
Non toxic
Everything! Charles was very professional and helpful!
I like your ability to remove stains ---- but getting your staff to the site is problematic, at least in my most recent experience. My apartment is on a very busy street and to help fine a parking spot I went over to the building one and a half hours before scheduled time of arrival....(arrival time is a three hour window)
Let's say I spent about 5 hours of time trying to help. I think I will install hardwood and forget carpets.
But, my carpets look really GOOD.
Name removed
Left water marks on floor tile from cleaning tool
Very professional, great job
Your carpet is really clean when done. Spots do not come back. Good for allergies
We have a dent in our new freezer and stains still on the floor
Floors look great. Service technician right on schedule , very courteous and conscientious.
The cost of the service was quoted much differently on the phone vs what the technician wanted to charge.
Courteous, thorough and efficient.
Justin was great and did thorough job.
Clean without harsh chemicals.
Friendly technicians. On time and fast, but thorough job
LC was very friendly helpful and thorough
The service tech was clean, friendly and quick. I will be a repeat customer.
Had to request for certain areas to be re-cleaned. After this clean I will not be using zerorez and will not recommend to others.