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based on 83988 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very pleased with Zerorez service. My carpet was revived. It looks and feels so clean. The technicians were very professional and courteous. I will definitely recommend Zerorez!
The duct cleaning work was satisfactory.
The hard sell on an air purification system whose offer expired in a matter of hours was unprofessional. The lack of materials about the proposed system was suspect as well.
The tech who came did an excellent job, very respectful, & precise. He showed me before & after pictures at the end of his service. I’ll be a returning customer. I’m very happy wi/ the end results. Thank you Zerorez!
Professional friendly service
Love your service people... the very best!!
On time, friendly technicians and did a thorough job both times I've used them.
I like that they don't use any harsh chemicals to clean and soak the carpet.
The man that cleaned for us was very nice. The office staff that answered phones was always nice. In one small bedroom the carpet is still slightly damp at 9:00 p.m. tonight.
I do believe the guy tried to get out as many stains as possible and it’s always possible that it’s just the condition of my carpet. Several, at least three, of the stains that he wasn’t able to remove were understandable and I wasn’t surprised. But today after most of the carpet has dried I’ve noticed more stains that didn’t get removed and it’s still very obvious where the path of traffic is through the living room and the area between the sofa and the coffee table is very obviously a different color from the remaining carpet in the same room.
We spent over $300.00 plus a tip. This was our second time to use Zerorez. The first time was very impressive. I’m just not wowed this time; maybe it’s because the carpet is older. But our carpet is in pretty good shape for it’s age. I know that cleaning carpet doesn’t suddenly make it new again.
pleasant service
The technician was nice, but the stains did not come out.
non-toxic, service was good, the job was well done
The tech that was sent out did a fantastic job not only with the work but explaining the process that was being performed. He resolved a lot of my concerns and was very welcoming and approachable throughout the process.
Not having any harsh chemicals.
David, my technician was great. Friendly, knowledgeable, efficient and he watched out for my fur baby.
Boston, did an excellent job cleaning carpet. Excellent customer service resolving billing issue. Would use these folks again.
HJW2
Price, professionalism and knowledge of my tech Charles Woods
Great customer service and the products are more safe/clean for the household.
Wonderful experience! Team member kept me informed of arrival time. Was very prompt, introduced himself. courteous and explained every detail. Highly recommend!
It was a quick and efficient process. Please send me my invoice and receipt. Thanks
The technician was very thorough and professional.
Everything was explained so perfect!
Love seeing the before and after videos!
I will be recommending ZEROREZ!
Very effective cleaning for reasonable price!
I love Zerorez, they do amazing work on my flooring. Regarding the first technician that came out on Monday, I don't believe he had his settings correct as the staircase, hall and bedroom were almost dry before he left, and honestly they didn't look very clean. The downstairs rooms were fine which leaves me to believe he just didn't have something set correctly for the first 3 areas he did, stairs and upstairs. In addition the the main downstairs living areas, he did a nice job on the kitchen floor too. I did call on Tuesday to get a second cleaning on the areas I was unhappy with and they were very responsive. The tech came out today, was very friendly, agreed that those areas needed additional treatment and I was a happy camper as usual. Zerorez saved my carpets from the carpet cleaners that leave all that residue. They look great! Thanks again.
I had my carpet and a couch cleaned. My service techs Paul and Darius were friendly and very professional. They made sure I was happy with the cleaning and were happy to go over spots I wanted them to go over. I hit recommend ZeroRez.
we were pleased with the work
Zerorez is always on time and does I wonderful job. I've been using Zerorez for as long as I can remember.
The technician Ramon did s fantastic job! Spots came out and no chemical smell.
Good service, conscientious, on time, good resultd
Keeping timely appointment. Efficient and excellent job. However more communication for ready to have carpet cleaned. What all needs to be moved.

The 2 men that came to clean my carpet were very respectful of my property, very personable, and left no sign that they were here.