Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83988 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2019 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 men that came to clean my carpet were very respectful of my property, very personable, and left no sign that they were here.

Report a concern   March 28, 2019 — Rated 10 out of 10 by Y.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with Zerorez service. My carpet was revived. It looks and feels so clean. The technicians were very professional and courteous. I will definitely recommend Zerorez!

Report a concern   March 28, 2019 — Rated 5 out of 10 by C.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The duct cleaning work was satisfactory.

The hard sell on an air purification system whose offer expired in a matter of hours was unprofessional. The lack of materials about the proposed system was suspect as well.

Report a concern   March 28, 2019 — Rated 10 out of 10 by Olga Maka Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who came did an excellent job, very respectful, & precise. He showed me before & after pictures at the end of his service. I’ll be a returning customer. I’m very happy wi/ the end results. Thank you Zerorez!

Report a concern   March 28, 2019 — Rated 10 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional friendly service

Report a concern   March 28, 2019 — Rated 10 out of 10 by Phoebe Sisk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love your service people... the very best!!

Report a concern   March 28, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly technicians and did a thorough job both times I've used them.

Report a concern   March 27, 2019 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they don't use any harsh chemicals to clean and soak the carpet.

Report a concern   March 27, 2019 — Rated 5 out of 10 by P.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The man that cleaned for us was very nice. The office staff that answered phones was always nice. In one small bedroom the carpet is still slightly damp at 9:00 p.m. tonight.

I do believe the guy tried to get out as many stains as possible and it’s always possible that it’s just the condition of my carpet. Several, at least three, of the stains that he wasn’t able to remove were understandable and I wasn’t surprised. But today after most of the carpet has dried I’ve noticed more stains that didn’t get removed and it’s still very obvious where the path of traffic is through the living room and the area between the sofa and the coffee table is very obviously a different color from the remaining carpet in the same room.

We spent over $300.00 plus a tip. This was our second time to use Zerorez. The first time was very impressive. I’m just not wowed this time; maybe it’s because the carpet is older. But our carpet is in pretty good shape for it’s age. I know that cleaning carpet doesn’t suddenly make it new again.

Report a concern   March 27, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

pleasant service

Report a concern   March 27, 2019 — Rated 9 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was nice, but the stains did not come out.

Report a concern   March 27, 2019 — Rated 9 out of 10 by E.B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

non-toxic, service was good, the job was well done

Report a concern   March 27, 2019 — Rated 10 out of 10 by Robert Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that was sent out did a fantastic job not only with the work but explaining the process that was being performed. He resolved a lot of my concerns and was very welcoming and approachable throughout the process.

Report a concern   March 27, 2019 — Rated 9 out of 10 by H.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not having any harsh chemicals.

Report a concern   March 27, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David, my technician was great. Friendly, knowledgeable, efficient and he watched out for my fur baby.

Report a concern   March 27, 2019 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston, did an excellent job cleaning carpet. Excellent customer service resolving billing issue. Would use these folks again.
HJW2

Report a concern   March 27, 2019 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price, professionalism and knowledge of my tech Charles Woods

Report a concern   March 27, 2019 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and the products are more safe/clean for the household.

Report a concern   March 27, 2019 — Rated 10 out of 10 by Nancy Q Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful experience! Team member kept me informed of arrival time. Was very prompt, introduced himself. courteous and explained every detail. Highly recommend!

Report a concern   March 27, 2019 — Rated 9 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a quick and efficient process. Please send me my invoice and receipt. Thanks

Report a concern   March 27, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough and professional.

Report a concern   March 27, 2019 — Rated 10 out of 10 by Lissette Ortiz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was explained so perfect!
Love seeing the before and after videos!
I will be recommending ZEROREZ!

Report a concern   March 27, 2019 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective cleaning for reasonable price!

Report a concern   March 27, 2019 — Rated 10 out of 10 by Tim Clary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love Zerorez, they do amazing work on my flooring. Regarding the first technician that came out on Monday, I don't believe he had his settings correct as the staircase, hall and bedroom were almost dry before he left, and honestly they didn't look very clean. The downstairs rooms were fine which leaves me to believe he just didn't have something set correctly for the first 3 areas he did, stairs and upstairs. In addition the the main downstairs living areas, he did a nice job on the kitchen floor too. I did call on Tuesday to get a second cleaning on the areas I was unhappy with and they were very responsive. The tech came out today, was very friendly, agreed that those areas needed additional treatment and I was a happy camper as usual. Zerorez saved my carpets from the carpet cleaners that leave all that residue. They look great! Thanks again.

Report a concern   March 27, 2019 — Rated 10 out of 10 by Priscilla Tate Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had my carpet and a couch cleaned. My service techs Paul and Darius were friendly and very professional. They made sure I was happy with the cleaning and were happy to go over spots I wanted them to go over. I hit recommend ZeroRez.

Report a concern   March 27, 2019 — Rated 10 out of 10 by S.E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

we were pleased with the work

Report a concern   March 27, 2019 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is always on time and does I wonderful job. I've been using Zerorez for as long as I can remember.

Report a concern   March 27, 2019 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Ramon did s fantastic job! Spots came out and no chemical smell.

Report a concern   March 27, 2019 — Rated 10 out of 10 by Darlene Irwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, conscientious, on time, good resultd

Report a concern   March 27, 2019 — Rated 10 out of 10 by Sam Raymon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keeping timely appointment. Efficient and excellent job. However more communication for ready to have carpet cleaned. What all needs to be moved.


Privacy Policy