- Phone: (214) 372-5326
- Visit Website
based on 83988 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service provider was excellent, but new spots emerged where they were not visible before. Now aware not to expect too much.
The technician was professional, courteous, and prompt. I could tell he cares about his job and the quality of work he does. My carpets look even better than I thought they could again!
The promptness of the technicians, the quality of product and the value.
Cleans better. Service guy Justin was so professional and awesome
On time, quick and friendly service. Carpets look and smell great.
Love that you can clean my carpets using non-toxic methods. Your emoloyee that cleaned our carpet was very friendly and truly cared about doing a great job! The carpet looks wonderful and smells so fresh. Will definitely continue to use Zero-Rez for our carpet cleaning needs.
Ease of scheduling, done quickly and well
Professional workers and a great job
Your product has no after smell, and your product works Great,,,,,,,,,,
The service was great and own time
The guys who came to our home were terrific. They were friendly, personable, professional - right on time & explained everything they did. They did a great job. The carpet and upholstery looked terrific. Would definitely recommend!
The technician arrived and got right to work He was respectful and considerate of my age and made every effort to do his best to make my far from new carpet look fresh again. I do appreciate him and the Zerorez Company!
I already called and gave kudos to Chris. I love ZEROREZ. My carpet looks like new each time. Thanks!
They did a great job for a reasonable price in a timely fashion, and were friendly and easy to schedule with.
Chavez was great! Answered my questions and then some! Very professional and polite. I’ll definitely call Zerorez again
My carpets look excellent. The Technician’s name is Joe Vasquez he was great! He explained what he was doing. Joe was very knowledgeable, professional, and has the best attitude. Thank you!
Very clean carpet and tile! Thank you
Cleaning actually works and lasts. Very quick and efficient. Have used the service here in Allen, TX and when we lived in Las Vegas, NV.
Good Job! Called ahead worked quickly will recommend
We like the fact that you use your "special HOT water" cleaning process which gets most of the dirt and grim out of our carpets.
The price & the fact of not using chemicals.
When I've tried to use my Kirby carpet cleaning attachment, the shampoo made it hard to breathe. I had to use my inhaler. I tried another carpet cleaning company once, and the same thing happened. I had to open the windows because of the cleaning product used. I thought I would try Zerorez. I had NO breathing issues!
The technician was great. Professional & friendly. I will definitely use Zerorez again!
Very friendly and professional staff. Prompt, courteous, and the work was great!
The Technician was very informative and did a very through job. He made our tile look brand new!
The service was great
CAN'T TELL THAT TILE WAS CLEAN !!
Ricardo was very professional and helpful throughout the whole process.
Great product and very impressive people - Darwin was fantastic! Very professional, efficient and detailed.
The tech was pleasant until he realized I had a 89 dollar deal then he had an attitude. He was actually very rude when I brought out my email and snapped at me saying “I understand I don’t need that I’m trying to work it out” in a very snide sharp tone. He poured so much water when doing the tile it went everywhere. Some of my kids stuffed animals got soaked and I had this box with a red packaging on the floor and that bled into the grout right by the fridge which wasn’t an area that got cleaned so the grout there is slightly dyed. He also left a soaking wet rag right by my kids play kitchen which was discovered by my 1 year old who was trying to suck on it. The cleaning was good but the service person was terrible. My mom just had service done and loved her tech so I tried it. I didn’t have the same experience as her. And then he lied to the office and said he started with the tile because none of the rooms were ready for him. The front room was completely ready he just wanted to work from the back forward. Well I had both the other two rooms ready before he even started scrubbing the floor he had just pooped stuff on it and he could have started with the room that was ready because I was done in less than 10 minutes with all rooms. He also left the edge of the rug so soaked from the floors that is wasn’t even dry 24 hours later.
Quick and easy
Nothing