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based on 83988 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and reasonable price
Great technician and results. Like that the product is natural.
He went above and beyond. So patient with us, as we were loading the truck for the move. The carpets looked fantastic. The tile floor was even better than when we moved in!
Everything ! Our technician was great!
No chemicals and have been happy every time you have cleaned my carpets
Very satisfied with Zerorez services! Always on time, very courteous and professional.
Lucas did a Great job!
Dustin was very polite and on time . He was careful in the house and did a nice job.
The people
We found Anthony, the tech to be quite helpful and very respectful!
The technician was polite, made sure he knew what I wanted. My carpet looks great!!!
I like that the tech who arrived at my house worked for the company and was not a contracted worker. He was friendly and professional.
My floors look brand new. Fast, efficient, and extremely thorough technician. I highly recommend this company
Staff was pleasant and profession. Job was completed efficiently and we are pleased withe the results.
They did a great job and I will use their services again . The guy did not cleaned master bedroom's carpet because a misunderstanding and my son did not clarified .
I called costumer service and told them about the incident and she gave me a new appointment right away . Carpet looks brand new . Thank You
The worker was very nice, but it was very expensive for the work that was done.
internet
My carpet smells worse than it did before the cleaning. I paid $60 extra for a special cleaning in our babies room and it’s the worst!
Service was great! Friendly customer care and my carpet was left looking amazing!
Zerorez is truly about 100% customer service.
On time and your technicians explain everything
Cesar was friendly, courteous, and respectful of my property. Put on booties and used corner guards for my walls. Gave me booties to use while carpets dried. Solutions were fragrant and fresh smelling, but did not linger after use. Carpet dried very quickly.
I like it . Good service !
Jonathan was awesome! Professional, friendly, so knowledgable. I'd ask for him again! Great service!
When I had called to schedule my appointment I was quoted the $99 special, upon arrival the texh said that it would be an. $60 to treat the rooms for pet stains, which actually only one of the rooms had them. I understand the extra cost involved with treating pet stains, but for it to have been doubled the price I feel was ridiculous and overpriced. Definitely felt misled
I had a very difficult time scheduling the tech to come and touch up a spot that reappeared.
The tech was fantastic!!!
Lower minimum pricing on commercial account. We did not receive enough area serviced for the amount charged.
The main reason I called is because I had a pet urinate on my carpet 1 time
Two technicians have been out and my closet still smells like urine
I put my nose to the ground and it’s the same spot that was treated
Paid 120$ extra for the treatment
It doesn’t work
The technician was friendly did an awesome job. I don’t like to give negative surveys
But zerorez product does not work
Now I’ll have to pay another cleaning company to come out and do the job I already paid for
My padding under the carpet is sealed so liquids do not soak in so it’s in the carpet
I was able to schedule service quickly. The rep was nice and professional.