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based on 83981 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was on time and I was very impressed with how clean my carpets look!
Great service
The clean smell after the treatment.
Amazing cleaning. I love my floors again!
Hi. Wanted to follow up with Justin’s very hard work and dedication to the additional cleaning. Although he spent nearly 7 hours, the pet treatment solution odor and combination of pet urine/treatment product odor (together) is just too much and I’m having all areas he specially treated with that product replaced with new carpet on Thursday. So I consider the whole project unsuccessful.
You don’t need to call and follow up- there isn’t any thing else to discuss. I truly appreciate Justin’s time and effort; it just did not work.
Regards.
Name removed
Technicians are knowledgeable friendly. The communication from the company is great. The product works very well. Gets my carpets clean and smell great.
No residue on the carpet
Great tech (Fagan), superior cleaning, affordable, very efficient appointment system with texts to keep you in the loop. Loved them and will definitely use again.🥰🥰
Abby Smith
Heritage Lakes
Frisco
Have used previously and always happy. Boston did an awesome job.
Ricardo was very helpful and friendly. He walked me through the spots and areas he cleaned and they looked awesome!
Justin was very friendly and informative! Hard worker
The office called and set up a time and Chris arrived on time. Chris was friendly, courteous, walked the scope of work requested, I went over the work and had some questions - he answered the process and treatment for carpet, rugs, chair. He worked diligently yet took his time to do the job right. I would recommend Zerorez and use again - the finished work was such that my carpets (which are white) looked bright as new.
Isaiah was great. He was very professional and made sure I got quality work. He walkedw through what he did and even fixed and issue I had with pricing. Great work.
The service and the technician where very precise in handling my issues. I got results that I did not think were possible.
The technician was very polite and informative. He did a great job!!
Clean water cleaning! No chemicals/soap
I had to get my carpets cleaned twice in 60 days because we were selling our home and the buyers wanted it done again. Since it was so recent your team gave me great pricing and, as always, excellent service. I love Zerorez!!!
Job was done at scheduled time. This is our 3rd time we used Zerorez, and after each cleaning we were amazed, our 28 year old carpet looks almost new again.
Service was outstanding!!
Jonathan was very courteous listened us out and attended to everything we need to get done.
Very happy with the tile and carpet service
Technician was great. Carpets look amazing.
Friendly tech John. Process smells so nice. Removed all the spots quickly, and the grout looks totally new.
Cleaned my carpets very well.
My carpet smells worse since I got it cleaned. I thought maybe it just needs to dry but it has been 3 days and smells like dog every time I walk into my room. :(
Boston performed our service and he was great! He was efficient, professional and informative!
Great service. All rooms look very clean
no soap residue
Zerorez was the only company that was able to get the dirt our of our white carpet that our builders trades people tacked in. They were very reasonably priced and made my day when I came home to white, clean carpets.
The tech did a great job and was focused on doing quality work.
The rooms smell fresh even better the next day.