Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83980 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 3, 2019 — Rated 10 out of 10 by Erik Pfeifle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job

Report a concern   May 2, 2019 — Rated 10 out of 10 by Susan Malone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, professional and the carpets and tile look great!

Report a concern   May 2, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was very friendly and very polite. Our bedroom carpets were very dirty and Paul made them look very clean again. He explained everything he was going to do. He appeared to me to be a very hard worker. Keep up the good work.

Report a concern   May 2, 2019 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, friendly techs.

Report a concern   May 2, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who did our carpets was extremely professional. He included us in the process but keeping us updated throughout. He did an AWESOME job.

Report a concern   May 2, 2019 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very nice and the carpets turned out great!

Report a concern   May 2, 2019 — Rated 7 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your on the radio station kluv but they never said it’s a set area for the price y’all advertise and the floor is still wet today.but it did come clean which is great.and the man that was there was very nice and very informative. So I will recommend your company.
Paulette Last name removed

Report a concern   May 2, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and the end result was great

Report a concern   May 2, 2019 — Rated 9 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rick was quick and nice.

Report a concern   May 2, 2019 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have recommend Zerorez to everyone on my block.

Report a concern   May 2, 2019 — Rated 10 out of 10 by Patricia Fruendt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston is an excellent technician. He serviced both our homes within a matter of days during our recent move. He was informative, thoughtful and explained everything with ease.

Thank you Boston for providing a great experience for us...twice!

Report a concern   May 2, 2019 — Rated 10 out of 10 by L.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service. On time. Polite and courteous technician. Competitive price.

Report a concern   May 1, 2019 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Reduce the cost

Report a concern   May 1, 2019 — Rated 10 out of 10 by Joseph Mccage Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by Javier. Very fast and efficient.

Report a concern   May 1, 2019 — Rated 10 out of 10 by Steve Hawkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is clean and almost like new. Much Better than Stanley Steamer

Report a concern   May 1, 2019 — Rated 7 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time! You guys were scheduled to be there at 8am and showed up until 9:30am.

Report a concern   May 1, 2019 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who cleaned my sectional was outstanding. This is the third time we’ve had zero Rez clean it and he was by far the best one. He worked hard for almost three hours, was very courteous and made sure I was happy multiple times. Very happy with this service.

Report a concern   May 1, 2019 — Rated 10 out of 10 by Larry Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service and our technician Randy was extremely professional and knowledgeable about our carpet cleaning needs.

Report a concern   May 1, 2019 — Rated 10 out of 10 by Bob Filler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

~>
I can't believe how fantastic (dare I say "amaZing"?) your cleaning process is!!
I just wanted a quick little cleaning, mostly in my traffic areas. More than just a vacuuming, but not anything really serious. (It's old carpeting, and we had a couple of dogs until about a year ago, and I'm probably going to be selling the house by the end of the year... so I'm not going to replace it...)
Well I'm totally satisfied... no, I'm incredulous... at how great it looks!!!
Your ads say that you're good - but until I saw it for myself, I was just thinking "What the heck, for about a hundred bucks, I'll give it a try." Boy, was it worth it!!!

And then there's Eric! He is gregarious and professional... thorough and very personable!
(You seriously need to give that man a raise!! 👍🏼💰👌🏼)

Thank you all for the outstanding service - from my initial phone call to ask about your company, making the appointment, your confirmation procedures, to Eric's above-and-beyond efforts...
Just a big A+ all around for the amaZing ZeroreZ!

Thank you!
Bob Filler

Report a concern   May 1, 2019 — Rated 10 out of 10 by Joy Copeland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was friendly and communicated well.

Report a concern   May 1, 2019 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful!

Report a concern   May 1, 2019 — Rated 10 out of 10 by Xavier Major Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and professional and told me what to expect from the cleaning.

Report a concern   May 1, 2019 — Rated 9 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work well.

Report a concern   May 1, 2019 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient . Did a great job. Thank

Report a concern   May 1, 2019 — Rated 10 out of 10 by Kentoria Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job! I will be doing business with Zerorez.. I'm very satisfied

Report a concern   May 1, 2019 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My guy was awesome. Professional, took his time, and left the place 1000x better than what it was. If I could call back next time and request him personally, I would.

Report a concern   May 1, 2019 — Rated 10 out of 10 by V.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used so no smell afterwards. Carpet is soft. Technician was friendly and professional. I will return when needed.

Report a concern   May 1, 2019 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston was great!! He did a great job!! There is however a streak down the hallway that wasn't there before and it would be great if Boston could come back out and see what's going on. There are some other areas where the carpet was cleaned against the grain and it's not getting over itself. It's a strange color.
The office staff needs some work. Seriously!! You guys would do a lot better if the people that answered the phones cared more about the customers.

Report a concern   May 1, 2019 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   May 1, 2019 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rooms smell fresh even better the next day.


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