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based on 83977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always leave carpets clean and door free no matter how long I have waited to have you come back.
Zerorez is different. They are environmentally friendly. A big plus for me. I decided to give them a try. I was not disappointed.
My service tech Torrance greeted me with a big smile and said his name and company name.
I found Torrance to be super-helpful and courteous. He did an excellent job of removing stains from my living room carpet and thoroughly cleaning my vinyl in the kitchen. Job was well done in a timely manner. Torrance, you make Zerorez look good with your great service.
Thank you.
First name removed C.
The work was just fine, however the furniture legs were all set up on small blue pieces of some sort and the furniture was all too heavy for me to lift. He knew I lived by myself without someone strong enough lift the heavy sofa, chair, etc. I would hope they would send some one back to get those pieces removed from the furniture legs after the carpet had dried in a day or so.You might make note of situations like that. Please do not send any more e mails asking for comments. Thank you.
great job
My carpets look great and I really liked the tech who cleaned them.
Quality of service. The best!
Technician arrived on time and was very professional. Carpets and floors looked great after bring cleaned. I love the fact that Zerorez does not leave soap residue behind.
You were quick to set up an appointment for me just a few days after I called, kept me informed as to time and let me know when you were on your way. Your technician was courteous, considerate of my furniture, informative as to your services and pricing. It did take a little longer than 4 hours to dry even with my bedroom fans on high, but carpet was cleaned well.
Provided great service, showed up on time.
Technician was very knowledgeable and explained the process.
Quick dry time... Tech was very pleasant ..
How Zerorez process removes dirt by a water cleaning that restores the carpet fibers, making the carpet fresh and clean.
Products are safe no chemical smell. Service was prompt and courteous
Quality.
Prompt and professional service.
The technician was very courteous and talked of zerorez as the # 1 carpet cleaning company with no chemicals.He justified the cost of service. The carpet is cleaner than when other companies washed it. I have already recommended ZEROREZ to a friend,
Ogechi, Arlington
Your carpet cleaning process doesn't use
toxic chemicals and the carpets are still nice and soft after cleaning!
The technician and the end result.
We paid to have a chair cleaned that he was not able to get clean. After he left, I used some Woolite carpet and upholstery cleaner on it and it cleaned it.
If all the cleaning will do is only the lightest dirt, please let people know that before they agree to the service.
Everything
Service technicians were great and I couldn’t have asked for any better results on the fabric furniture they cleaned for us.
Quick and easy job well done
Your service people make your company! They are prompt, knowledgeable, they listen, and find the answers.
This is not for promotion of your company. Zerores is highly professional and effective. I will use your company again.
The technicians do a good job and are professional
Your guy cut corners and seemed to be more interested in up-selling us then doing the work. He spilt water all over our new hardwood floors and my wife had to clean it up. We were also informed that he was headed to our house at 3:30 and he didn’t arrive at our house until after 5. I don’t want to pay for the rooms he cut corners in and I don’t want to pay for the treatments he upsold me on... it seems to me that he is paid on upsells and not paid on the job he does for a client. Not a happy customer.
Great job.
Love it
Terry did a very professional job and wanted to make certain it was to my satisfaction.
Thanks

No chemicals