Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83975 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Stacey Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technicians were EXCELLENT!!

Report a concern   June 23, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean smell, not sticky

Report a concern   June 23, 2019 — Rated 10 out of 10 by Alecia Benites Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was very nice and did a wonderful job

Report a concern   June 23, 2019 — Rated 9 out of 10 by Wanda Brinlee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that it dries quickly and leaves no residue.

Report a concern   June 23, 2019 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was helpful and friendly, and he did a great job on our really filthy carpets!

Report a concern   June 23, 2019 — Rated 4 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician did not do what I asked. Could not tell much of a difference. Did not smell cleaner or look any different from where. I clean

Report a concern   June 23, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and does a great job.

Report a concern   June 23, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to work with and delivered on service

Report a concern   June 23, 2019 — Rated 10 out of 10 by Kent Tillman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A great job was performed and then I noticed some stains after they left not their fault I did not move my bed farther enough back ,They came right back out an recleaned. I respect that type of professional service.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Carole Duncan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i have used Zerozez twice now and am so happy with the quality of service. I found Zerorez on TV on Good Morning Texas and am so glad I did! I will continue to use them for my floor cleaning needs.

My carpets are older and look so new and refreshed now.
I appreciate the non toxic products Zerorez uses as I have grandkids that love to play on the floor.

This time I also included the tile cleaning service and love how my bathroom and hall grouts now look bright and clean again!

The technician TJ was so professional, pleasant and thorough as well!:)

Report a concern   June 23, 2019 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Edwin, was thorough, fast and friendly! Carpets are exceptionally clean and fresh. Great service.

Report a concern   June 23, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez keep me well informed on the visit and service provider showed up on time and was very through in doing a complete cleaning of our carpets.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Afua Osei-yiadom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was great and the technician was very good. His name was Terry

Report a concern   June 23, 2019 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Wonderful technician. Very efficient and personable. Did a great job. Love the results!

Report a concern   June 22, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent from initial call to the end. Ricardo showed and explained everything and did not hesitate to answer any questions I had. Thank you for everything!

Report a concern   June 22, 2019 — Rated 10 out of 10 by Karen Lane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable technician. He gave me his professional opinion and we decided what services I needed before he performed the service.Did a good job. The carpets looks new.

Report a concern   June 22, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez carpet cleaning is the only company that we use for at least the last 10 years.

Report a concern   June 22, 2019 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very thorough and friendly. It was more expensive than advertised because there are so many things not included in the basic service, but still cheaper than new carpet.

Report a concern   June 22, 2019 — Rated 0 out of 10 by R.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Still have a stain.and I was overcharged again

Cleaning person was SUPER

Report a concern   June 22, 2019 — Rated 10 out of 10 by Christy Giddens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service man was so professional, and he was very helpful in deciding how to proceed with cleaning. He was very thorough and extremely nice.

Report a concern   June 22, 2019 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaner than others.

Report a concern   June 22, 2019 — Rated 10 out of 10 by William Wallace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You'll cleaned my carpet Friday and did a EXCELLENT job. The gentleman doing
the job was super. He explained everything he was doing and why. GREAT JOB.

Report a concern   June 22, 2019 — Rated 10 out of 10 by Margaret Mulcahy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Y’all are great!

Report a concern   June 22, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

AS ALWAYS THE CARPET LOOKS GREAT. JOE WAS HERE ON TIME AND DID A GREAT JOB.

Report a concern   June 22, 2019 — Rated 10 out of 10 by Araceli Jimenez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work and friendly staff...very prompt and flexible

Report a concern   June 22, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great so was your employees very professional

Report a concern   June 22, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks almost new and it is 17 years old! Tech was very nice & knowledgeable.

Report a concern   June 22, 2019 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and did a great job.

Report a concern   June 22, 2019 — Rated 0 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

During our cleaning of our home today we found a 3” x 1/2” damaged corner of our hall into our bedroom. This was very odd as we could not find the missing piece of the drywall. Since just my wife and live in our home and neither one of us noticed anything on the floor we are at a loss to how this happened. Our only thought and plausible reason for the damage was possibly done during the carpet cleaning with the hoses, and equipment entering and leaving our master bedroom thru this hallway.
If this was damaged was caused by this cleaning we should have been told and shown the damage before the person left our home a week ago June 14, We have nothing to gain from this we just feel very disappointed about not being told.

Report a concern   June 22, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service. Outstanding cleaning.


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