Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2019 — Rated 10 out of 10 by Ronald McConnell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Ceasar, was incredible. He was knowledgeable and resolved pet stains that were troubling to us. The results were beautiful, like new. Thank you for great service.
R. C. McConnell

Report a concern   June 29, 2019 — Rated 10 out of 10 by H.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric, the person who came and cleaned my carpet, was professional, personable and most of all knowledgeable. He was thorough and quick. Eric did a great job!

Report a concern   June 29, 2019 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process is spectacular. No chemicals and leaves everything super clean.

The only thing lacking the way to set aside time for the apptmt. 2 hour windows, time frames not met. I usually waste at least a day just waiting for the service. Once the techs get here, everything is great, their friendly, informative and thorough.

Report a concern   June 29, 2019 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician There were problems with the hoses causing excess water on the floors. I have not received my receipt.

Report a concern   June 29, 2019 — Rated 10 out of 10 by Brian Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Felt clean with no residue. The guys that came were friendly and helpful

Report a concern   June 29, 2019 — Rated 0 out of 10 by J.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was only going to clean only one side of the chair cushion it was caught when we did the walk through. He did go back and clean it but after he left I went to look at it and that side of the chair was hardly damp the arms and sides were neglected as well. Two other chairs were cleaned the back and the sides were not even damp, leaving me to believe they were not cleaned. In regards to the carpet I have always been pleased with the results, however this time I am sorely disappointed. The carpet feels crunchy when walking on it... in some places more than others. I would appreciate speaking with a manager to clarify a few questions I have.

Report a concern   June 28, 2019 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always nice.

Report a concern   June 28, 2019 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is great with good people striving to clean your carpets well.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Mackenzie Keith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Can’t believe how good my carpets look!!

Report a concern   June 28, 2019 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff-Darwin is the best...and we have been a client for many years..shortly after Zerorez entered the Dallas Market.

Excellent cleaning.. service is fantastic!! Always on time..thank you

Report a concern   June 28, 2019 — Rated 5 out of 10 by R.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

first time we ever used a professional cleaner and had to have y'all come back and redo the high traffic areas

Report a concern   June 28, 2019 — Rated 10 out of 10 by Juanita Frost Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have been using Zerorez for years. Carpets come out clean looking and no smell. They are able to get out dirt in most used areas in the house. Will not use any other carpet cleaning company. J Frost

Report a concern   June 28, 2019 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time and did a great job cleaning the carpet and tile.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Terry Session Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding job. I was especially impressed with technician who was fair and honest. Carpet looks wonderfully clean

Report a concern   June 28, 2019 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Good job. On time. Courteous serviceman.

Report a concern   June 28, 2019 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a great job and was very professional!

Report a concern   June 28, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Charles Carlson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that cleaned our carpet was very pleasant and professional......Isiah did a swell job and we are most pleased......

Report a concern   June 28, 2019 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians
Prompt service

Report a concern   June 28, 2019 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service mans knowledge of and ability to explain

Report a concern   June 28, 2019 — Rated 10 out of 10 by Faith Meyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I cannot remember the name of our technician, he was marvelous! He got rid of the stains and made my carpet beautiful & new looking again. If you are even thinking of having your carpets, rugs, grout or tile cleaned...look no further. Zerorez is the BEST in town.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Martha Graves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job of cleaning my carpets. Got all the pet stains out! Awesome job by Justin.

Report a concern   June 28, 2019 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came was EXCELLENT - very professional and he did a great job and went over everything before and after - extremely thorough. Can't say enough about what a great representative and employee he is.

Report a concern   June 28, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep was awesome

Report a concern   June 28, 2019 — Rated 10 out of 10 by Darcy Rentz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job - again! Efficient and great service. Even early this time!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Barbara Wallander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez is the only company I will use

Report a concern   June 28, 2019 — Rated 10 out of 10 by Vince Ochotorena Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen were very fast, professional and knowledgeable! Great job!

Report a concern   June 28, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Sheree Rose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time, got the job done quickly, and everything looks great. Also, not a lot of
moisture left in the carpet so drying time cut to a minimum

Report a concern   June 27, 2019 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great. Good job!


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