Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83974 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 6, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

One week later, the carpet still smells fresh!

Report a concern   July 6, 2019 — Rated 10 out of 10 by Rhesha Landers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and you don’t leave a mess behind!

Report a concern   July 6, 2019 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great

Report a concern   July 6, 2019 — Rated 5 out of 10 by T.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The job just wasn’t done well. The technical that did the upstairs the week before was wonderful but the tech that did the downstairs was here 25 mins for two large rooms and once it dried there are areas that don’t even look like they’ve been done.
There weren’t even lines on the carpets where you could see it had been cleaned. Not like the first visit at all. Very disappointed

Report a concern   July 5, 2019 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the first time I have used your service. Your service technician, Justin, was on time and extremely polite. I showed him the areas of concern with marks in the carpet and went into detail on how he would be able to get it out. Work was done to my satisfaction. I thought the price was a little high but Justin worked hard to make sure the carpet looked great and met my satisfaction. I hope in the future when I use you again that Justin will be available.

Report a concern   July 5, 2019 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient.

Report a concern   July 5, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone was GREAT !! Everything was GREAT !! Just GREAT GREAT GREAT !!

Report a concern   July 5, 2019 — Rated 9 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time didn’t really get pet stains out. Technician came back out and worked hard with a different product and it looks much better.
Very professional and courteous technician.

Report a concern   July 5, 2019 — Rated 8 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Area rugs extremely expensive to steam. Came early; was not able to call them off bc I was at work. Lucky my husband was home but we had to leave the guy unattended:(

Report a concern   July 5, 2019 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional

Report a concern   July 5, 2019 — Rated 10 out of 10 by Carley Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Job

Report a concern   July 5, 2019 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service.

Report a concern   July 5, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of cleanliness and professionalism of service employees

Report a concern   July 5, 2019 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was very professional and did a good job

Report a concern   July 5, 2019 — Rated 10 out of 10 by Y.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Very professional. Carpets felt clean and soft like new afterwards.

Report a concern   July 5, 2019 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a stellar job on an impossibly dirty carpet.

Report a concern   July 5, 2019 — Rated 10 out of 10 by Gail Loski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals. light clean smell.

Report a concern   July 5, 2019 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your technician did a very good job on my carpets ;

carpets are clean and dry

Report a concern   July 4, 2019 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

TJ was very personable and willing to listen to our concerns and the areas we wanted him to focus on. We were pleased with his work.

Report a concern   July 4, 2019 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job

Report a concern   July 4, 2019 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets are clean and fresh without the use of chemicals except for the portion that had severe pet stains which was well soaked before steam cleaning and then had the area encapsulated to seal in the stink and to prevent future accidents.

Report a concern   July 4, 2019 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul did great. Professional and helpful.

Report a concern   July 4, 2019 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great work!

Report a concern   July 4, 2019 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean an efficient

Report a concern   July 4, 2019 — Rated 10 out of 10 by Marian King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So fresh & clean

Report a concern   July 4, 2019 — Rated 10 out of 10 by Bruce Cady Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   July 4, 2019 — Rated 10 out of 10 by Lindsay Grove Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don’t use chemicals. Your service representative, Chavis, was very thorough and helpful. The job was done professionally and quickly! Stains and odors gone! If I had known they would have come out like this, I would have done it much sooner.

Report a concern   July 4, 2019 — Rated 10 out of 10 by Ingrid Sullivan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional. I use them personally and for all of my clients in my Real Estate business.

Report a concern   July 4, 2019 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great

Report a concern   July 4, 2019 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service!


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