Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83973 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2019 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on time and extremely nice and professional

Report a concern   July 4, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors look so clean!

Report a concern   July 4, 2019 — Rated 9 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A bit expensive...considering the rooms needing cleaning...o

Report a concern   July 4, 2019 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and friendly!

Report a concern   July 3, 2019 — Rated 10 out of 10 by natasha Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional work. My wood floor looks fantastic!

Report a concern   July 3, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trustworthy

Report a concern   July 3, 2019 — Rated 9 out of 10 by Michael Draper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were there on time. They explained everything before they started. They did a great job on the floors! Very happy with everything!

Report a concern   July 3, 2019 — Rated 3 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like you did a good job on the carpet, but the furniture was poorly done. The closer we look the more we see missed spots, etc. When I say spots, I mean just dirt. I could recommend anyone to pay )1,000 for s cleaning and the furniture not actually get cleaned.

Report a concern   July 3, 2019 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech's have been fantastic and done such a great job!

Report a concern   July 3, 2019 — Rated 10 out of 10 by Alexis Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look and feel super clean! The guys were very professional and kind and knew their stuff! Thank you!

Report a concern   July 3, 2019 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or perfumes

Report a concern   July 3, 2019 — Rated 10 out of 10 by Debbie Stevenson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, great results. I am very happy.

Report a concern   July 3, 2019 — Rated 10 out of 10 by James Nance Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! On time, excellent communication and informative. Highly recommend!

Report a concern   July 3, 2019 — Rated 10 out of 10 by Debbie Stevenson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, timely, love the results.

Report a concern   July 3, 2019 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and knowledgeable. Did a great job cleaning, with no chemicals and carpet was dry within a few hours.

Report a concern   July 3, 2019 — Rated 10 out of 10 by Donald & Pat Quirin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian cleaned and stained our tiles. He did a fantastic job, the tiles look like new. Thanks Fabian, you are an “artist”of your work. And a good guy!
Don and Pat Quirin

Report a concern   July 3, 2019 — Rated 10 out of 10 by Julie Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service guy was Terry Tipton and not only was he very nice, he was very helpful and caring. He helped my husband move the very heavy table and rug and did a great job cleaning the areas that needed it. We will certainly use your company again and would love to ask for Terry the next time.

Report a concern   July 3, 2019 — Rated 7 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were a couple of spots that didn't come out completely even though I bought up the $60 treatment.

Report a concern   July 3, 2019 — Rated 10 out of 10 by Rose Remmers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly professional technician. Loved the results

Report a concern   July 3, 2019 — Rated 10 out of 10 by John Fruehling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional crew and do a great job at our church.

Report a concern   July 3, 2019 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the friendly professional technicians that came to my home, and thought they did a very good job!
I tried to put a review on Facebook and couldn’t find where to enter it. I thought the online scheduling was very efficient and easy and liked the reminders so I knew my request for day and time had gone thru. I appreciated how they protected furniture and walls, and the carpet was fluffy and smelled fresh. Boston was our technician and he was so cheerful, funny, and informative!

Report a concern   July 3, 2019 — Rated 10 out of 10 by O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was incredibly professional! Love the process, with no chemicals.

Report a concern   July 3, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no residue

Report a concern   July 2, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good technicians and good cleaning products and punctuality

Report a concern   July 2, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service.no chemicals used.
fast drying.(carpet shampoo)

Report a concern   July 2, 2019 — Rated 7 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician did a good job. However this morning it has dark spots.

Report a concern   July 2, 2019 — Rated 3 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You were not able to get the spot out of my carpet. He said he tried everything.
Also, seems very disorganized. I was not called about a time, I was left a message but given no time then when I called back the office was closed. Then one of your guys showed up with out calling first but then he was told to go somewhere else and he told me another guy would come. Then after 45 min he came back and told me they asked him to come back. Just very disorganized and disappointed in not getting the spot out.

Report a concern   July 2, 2019 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I usually clean my own carpets so I have only used Zerorez twice. Both times they did an excellent job on my carpets. I have had other carpet cleaning services out to the house but Zerorez is the only one that I feel truly cleaned to my satisfaction. I will definitely use Zerorez again.

A bonus was the courteous technician that arrived to do the job. Torrance carefully and thoroughly took great care when maneuvering around the house.

Report a concern   July 2, 2019 — Rated 10 out of 10 by S.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job!

Report a concern   July 2, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was excellent. Polite, efficient and knowledgeable. Our carpets dried a lot faster than with other companies we have used in the past.


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